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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent job done Jose from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper were outstanding, polite & great. would highly recommend. They installed a wall mount and 75" t,v, even had "spare" parts (to purchase) in case we did not have everything, so they could do in 1 trip!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient job of installing all our products and setting them up to run properly. Geek squad was also very patient in answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, personable and knowledgeable. Did a great job and clean up when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer is as very friendly and efficient. TV and sound bar set up and met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The BEST possible outcome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV and connected sound bar. They made sure all of our Sonos speakers were working and that we understood how to use them. Well done in every area of installation. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Get the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about my Geek Squad service-Explaining everything and answering my many questions-Very thorough and knowledgeable and neat-Totally impressed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my mount, The tech Department did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service Provided by installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation done by Geek Squad was outstanding. They were very knowledgeable and patient. Also helped with setting up and logging in if you needed it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooked up and connected all devices. Pleasant, informative and cleaned up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came at 9:00 AM gone by 10:30 Am installed right the first time . Cleaned up the debris hooked everything up correctly and left can't say enough good things about my experience with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the original two-man team (TV had a defect and had to be replaced) and the second team were fast, professional, delivered, set-up and programed everything for me!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad in installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv and connected it to all the devices and setup the tv and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Je Jones the CO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very professional and do a great work. They are always willing to do the kind of work that you want them to do. I would definitely recommend the

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dakota and John did a wonderful job on Nov 23, 2021. In one hour, they entered wearing masks and footwear covers; determined a wall mount with in-wall wiring was not possible; then helped me decide what to do; then did all the work of installing TV, set-top box and DVD player on a temporary cabinet; and cleaned up when done. There is a lot of work setting up the “not-so-smart” Google TV, and they did it all, skillfully and pleasantly. I am very pleased with the work done by Dakota and John. The quality of Geek Squad work led me to have my iPhone fixed by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Get a real geek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mixed results on tv mounting. The tv was originally mounted thru Best Buy by a third party, it was terrible. Then the real Geeks came to my rescue, he was the best. Remember to ask for a eat geek, and demand a real Geek for installation, you won’t be dissolved.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad install my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv twice. The first group did an outstanding job. The second group did a terrible job. They broke off an antennae from my dish box and it would not work anymore. I had to call dish to come out which caused me to pay a service call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were fast, explained things, set everything up, hung my tv, and i have zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Does It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 inch flat screen TV needing to be wall mounted. GS came with the TV and installed it meticulously. They then explained how this Sony worked and went through the remote control functions. Great job and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad done job beautifully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All crew members were very professional. Arrived at time, work done beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very knowledgeable person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best guy ! He was very thoughtful.Did an excellent job

    I would recommend this to a friend