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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 444 Showing 8,861-8,880 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. They were quick and efficient. They programmed my first 4-5 apps, cleaned up, and made sure I was comfortable before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did great job on wall installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is almost necessary to have 2 competent to install and mount 75” television. This installation was done in house with metal studs. They did the whole installation in less than half hour. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv made sure my devices were connected and they were very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that come to deliver, setup and/or remove equipment are knowledgeable, courteous, and patient with non techie recipients. Great work! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad for the 2nd time in mounting a t.v service is 5 stars tech was on time called before coming clean install and would high recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad we let Geek Squad do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating technician came and set up tv, wall mount, accessories, and gave a demo on using functions and the remote. Very glad we decided to use the service, which saved me a lot of time and frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Using Geek Squad from Now On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV's, installed wall outlets and made our office look absolutely amazing! Will always use them from now on. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The Geek squad did a great job with installation. The mount was not the most expensive but works well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy on all fronts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 65 inch in my family room and changed the whole dynamics of the room. now I don't have to buy that $600000. house with the flat screen on the wall . I got my own!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team wall mounted my 65 inch TV and connected all my devices. Everything worked beautifully. The guys were very nice and certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted our TV in a professional manner and made sure all was running in perfect order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted our TV for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived early, mounted our TV and connected everything so it worked flawlessly when he left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 servicemen really worked hard and fixed my sound system and installed 2 tvs. Efficient, knowledgeable, and experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big tv difficult at best by yourself, let alone getting it home. guys did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG they even took the box away. That's so great having a big tv box is such a security risk I wasnt even expecting that

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job of installation and set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and quickly. The installer was very professional, courteous and helpful. All in all, a well done job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great in installing the TV. They made sure it was level and talked us through everything, like how high to mount it, how the mount works, how we want to do cables. No complaints.

    I would recommend this to a friend