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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 445 Showing 8,881-8,900 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agent was very polite and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very polite and helpful in finding the right spot to mount the tv on the wall, he made sure everything was neat and cleaned up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations and more!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great in size and the color/clarity id amazing. Worth the money to pay a little more and get a better spec tv…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our new TV on our existing wall mount bracket with ease. They also added an interior wall kit to properly plug the TV in safely. The team was professional and considerate enough to wear shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Austin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th geek squad was great and efficient in installng our wall mounting arm for the living room TV! They also reviewed the settings on the TV and found it had not been set up properly so they kindly took care of the issue and the TV programs look amazing now. Highly recommend Austin and his help in taking care of our tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and easy. Installer had great communication, kept me informed on arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my TV and removed the old one quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installaton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ppl are awesome! The installation was flawless and they even taught me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were puntual and did a neat job on installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my new big screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job. They were very professional and even call to give me a heads up when they were in route.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick, clean, accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was fantastic. Worked with us on positioning the TV and were incredibly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to write 50 characters in order to write this review. It's a really nice tv, great sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad's mounting services. The TV is exactly where I needed it on the wall. The Techs ask good questions and ensures the placement meets your needs

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Chris were kind and professional and were able to accomodate all my electronic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived close to appt time and call before arriving. They has all tools they needed to mount the Tv on the wall. Nice clean job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    my best buy adventure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the folks that delivered and set up my tv -plus taught all we needed to get the most out of it were good folks plus they knew their job. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, knowledgeable and helpful. Explained every step perfectly awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very polite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and explained the wall mount and how to use it. This was the second time I had had Geek Squad out here to mount a tv. the first tv did not work so they had to take it back. This one works.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Lg gallery 77 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding great customer service and the job was overall amazing I’m extremely happy with my Lg gallery 77 inch tv! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV looks good. Unfortunately, the TV was broken on delivery.

    I would recommend this to a friend