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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quite Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and crew. Works as expected. No complications and no issues. Overall, quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SKYLAR AND WILLIE WERE INSTALLERS. CAN'T SAY ENOUGH PRAISE FOR BOTH. ALSO, INSIDE SALES WILLIAM ALSO KNOWS HIS STUFF.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounting my TV and hook up all of the devices to get my TV started. They were nice, knowledgeable and it did not take long for them to set it up. I am very happy with their services .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect tv support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great install… right height and efficient use of their time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was efficient friendly and did a professional install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Superior Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were punctual, courteous, quick and accommodating! 10 out of 10!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the knowledge and helpfulness of the technicians. They had very pleasant personalities and were willing to explain everything to us

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and mounted my TV, and they did a very good job. Took all the pressure off of me on how I was going to do it. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assemble and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was somewhat tedious and the squad put it together and set it in to place. Next they mounted the television on the adjustable arm allowing the screen to swivel. The wires were all corralled down the center pole and neatly tucked away. Yes, wires as my found system is an older Harmon Kardon with 5 wired speakers and big subwoofer. Next the electronics were all synced: satellite provider, surround sound system, router and the tv. Remotes all integrated to work very well for the components and set up was phenomenal. Great service oriented technicians is the Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were very professional and knowledgeable. They installed the wall mount for my 60-inch TV and set it up to receive my cable and streaming services. Just a great job in every way!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ADRIAN AND SAM MOUNTED AND CONNECTED MY DEVICES TO THE NEW TV. MADE SURE ALL DEVICES WORKING. GAVE INSTRUCTIONS ON REMOTE AND SETTINGS FOR TV AND DEVICES.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas handled our install with ease. He has great knowledge and is very professional and friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A1 crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew were great, respectful of home, knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV to the wall in record t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my 60 inch tv to the wall. They knew what they were doing - went right to work - and were in and out in no time. Thank you for the geek squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sent the best agent to set up TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian mounted my existing Best Buy 42" Sony TV on wall, The wall was TV-ready and only needed professional threading into wall and connecting. He completed the job the previous Geek Squad installer, Dre, said was impossible because he wasn't allowed to drill into an apartment wall. No drilling was required. Brian also hooked up cable box to my new 32" Samsung TV in the bedroom (not attached to wall), programmed it and explained as he went along. Agent Brian was probably the most proficient, professional and pleasant of all my installers. I am grateful for his expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was exceptional. They were on time and very efficient in completing the installation. Would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad in installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv and connected it to all the devices and setup the tv and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was we quick and knowledgeable. Asked my preferences and made as sad ound recommendations

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, knowledgeable and fast. They did a great job explaining everything my stuff did

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation deal is expensive but worth every penny. The 2 gentlemen were extremely professional, friendly, on time, and quick to complete their work.

    I would recommend this to a friend