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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv made sure my devices were connected and they were very friendly and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Quick install and set up plus take your box away and trash. Definitely will use again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is the best with TVs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and on time! They did a wonderful job of installing an 86” TV which was super heavy. Loving the TV and the Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and did a good job. Took everything away too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. They came on time and installed exactly where we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up by a third-party contractor. He was not equipped with tools to do a fill wire concealment as I hopped for. The tech informed me that his partner called out on him so I actually had to help him lift the TV myself which was an 83-inch OLED display. Notwithstanding, the tech was a good dude and made sure the setup was as good as I could hope for under the circumstances. I appreciate him and his efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Tv install excellent work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek agent did a professional job installing our wall mount and TV. He explained all aspects of operation and confirmed that we were fully versed on our new TV before his departure. THANKS BEST BUY GEEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, eveything from the picture to the mount was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my tv very quickly. They were extremely nice and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, cordial and knowledgeable. They also ensure that I was satisfied with the location of the TV before setting it up. they went above and beyond to set up also the blue ray and cable box and took the time to explain the features of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat its a great tv. The picture is amazing. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was we quick and knowledgeable. Asked my preferences and made as sad ound recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very amiable and professional. Got the job finished very quickly. Overall very happy with this crew. Stayed and made sure the TV was working the way I wanted it to work!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third delivery of the same tv. First team was rude and actually grabbed a tool right out of my hand. Second time tv still did not work properly. Third times the charm. This single man team was kind, helpful, and skilled. The TV not so much, I am still having some of the same issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always will get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always impressed! They are so professional, come on time, and I don’t know if I’m allowed to say this but they do more than I asked. As in helping me set things up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    This was an excellent installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians had to replace an older TV. The brackets for the new TV had to be updated. I’m very impressed with the quality of the work- they even packed up the old TV in the box for me and got rid of the refuse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Communication is good on the Geek squad's side. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed... no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the Geek Squad handle the installation and set up of my 77" TV. No wall mount here, but handling a TV that big and getting it on its pedestal and then on the TV stand - no thanks. They handled the basic set up and got us going. Later I spent time reconfiguring my whole Home Theater system after some suggestions they made during the visit. Using features I had overlooked in the past, what a joy. I'm a tech guy, but if you aren't, don't ignore the value to having it professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was super amazing I got perfect results and deal it was nice actually

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and very professional. No worries and everything went smoothly.

    I would recommend this to a friend