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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, but did not do the cabling through the wall...that was done by Electrician.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kem...h on Geek Squad was super helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff sent to install and set up my television Kem...h was kind, patient, professional and skilled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an outstanding job installing my wall mounts, I made sure can support the TV and I had the right length cable to connect everything and it went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did not get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up by a third-party contractor. He was not equipped with tools to do a fill wire concealment as I hopped for. The tech informed me that his partner called out on him so I actually had to help him lift the TV myself which was an 83-inch OLED display. Notwithstanding, the tech was a good dude and made sure the setup was as good as I could hope for under the circumstances. I appreciate him and his efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys were knowledgeable and good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that provided free installation and delivery. Geek Squad guys were professional and represented Best Buy very well. Provided some very useful shortcuts for maneuvering around the menu.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad expertly installed my new Samsung TV. Super easy for me. The only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    did really nice clean job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will recommend best buys geek squad service, they did great job and left no mess. Did everything as expected and even installed power kit which wasn't on the invoice until the day of the service call

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything. The were extremely friendly and very professional. Trei and team did an awesome job in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad Did Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad called to confirm when they would arrive, arrived on time, set up my new TV and connected to all of my existing devices. Great job, would have them do all installs going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and installed were very professional and got the job done correctly! Very happy with the installers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jonathan, sub contractor did install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great Job! Safe and solid mount with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, on time and skilled. It was a pleasure to get this done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected to all devices. Provided recommendations to improve experience. Great job! Fast, courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install took less than twenty minutes. Definitely will have them install other tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad was quick and accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and installed quickly including hooking up existing sound bar and base. Also installed cable and several apps. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase on a smart TV I could have made. Picture on it is crystal clear. Will be able to enjoy in years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member arrived on time and was careful in setting up the TV, including in installing a new wall mount. He explained all the settings and took care of the Roku set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is incredible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were totally impressed by the Geek Squad that installed our t.v. and surround sound equipment. They were professional and courteous. I highly recommend using the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came over and mounted my 86 in t.v. to the wall. They are professional and quick. Best decisions i made having then mount the t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    All confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 86" tv, connected all devices and explained all operations. Very helpful in recommending additional or alternate accessories. Professional, respectful and meticulous. Great job!

    I would recommend this to a friend