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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word that sums up the installation service is “professional”. The techs arrived on time, asked questions during the process and answered any we had. Additionally, the service was delivered with a smile as both technicians had positive/cheerful dispositions. If I have another tv installation, I will definitely choose Best Buy! Just all around quick, seamless and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best bracket . Low cost, sturdy and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made the installation quick and comfortable. Gentleman wore a mask the entire time. Went right to work and finished before expected. Very happy with the process

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thoroughly professional and took their time making sure everything was done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Courteous technician and very pleased with the finished project.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivered as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent arrived on time. He set up my new TV exactly the way I wanted it and removed my old TV. He showed me all the features and helped me understand how everything worked. Great guy and great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    These installers are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough about the wonderful job they did including instructing a 74 year old how to use it. I should have tipped them. I will always call beat buy for help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thorough TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work together to finally install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled a non - working tv and installed and mounted the new tv with no wires hanging as was my original expectation from my in store purchase with Best Buy three weeks after original purchase. They worked well together as a team and got the job done, but charged an amount that I was told I would not be required to pay any additional fees.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and kind service! Communicated arrival times and didn’t take long to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount is amazing, holds my 75inch Sony without any problems! Nice and easy to tilt and move TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and they installed it sooooo quickly. Definitely getting a new one for my living room apt

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kole with Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kole installed my tv & connected it to my dvd player.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so fast, no issues, nice men. Made sure it was working and gave instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting it in the right place at the right angle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and home theatre hooked up. Very helpful and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The Geek squad did a great job with installation. The mount was not the most expensive but works well!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set everything up. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and got me all set up. I just loved my TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and very professional. No worries and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and fast. They were so efficient what a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was subcontracted out from geek squad. It only took him an hour to install the TV on a wall mount. He also set up the sound bar and installed the in-wall cable kit. Very professional and clean

    I would recommend this to a friend