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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first wall mount TV and it turns out to be much more attractive and functional than I expected. It also freed up space on a desktop that has been cluttered for years!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job setting up TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set-up and tv mounting service! On time as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Did a Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting and reactivating my 75" smart TV. They were efficient, cleaned up after the job was done, and were knowledgeable and able to answer all my technical questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Glad I decided to let Geek Squad Mount the Tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best it's definitely worth having them mount the television set's to the wall especially ig you want it done right and look great the reps from Geek Squad were so knowledgeable and excellent hospitality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation of my new TV was flawless! We are more than pleased with the experience. The techs were very courteous and professional. They even offered tips on how to care and maintain the TV. I don’t usually write reviews; however, I am so pleased with this experience that I felt compelled to share it. I am one happy BEST BUY customer! Thank you, BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The gentlemen were helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the day of delivery two men came in and quickly mounted and setup my new TV. I was told to use my Roku because the TV itself would be cumbersome and I am happy for this advise. I would not have been able to mount a TV this large on my own.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quick, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, knowledgeable and fast. They did a great job explaining everything my stuff did

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job installing mount and TV. Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the TV and sound bar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount the TV was great and very helpful, they connected all the devices to the TV and answered all out questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set it up, explained several features on the remote and took away the old TV. Agent came on time, set up a social distancing area, wore a mask and was very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great when they installed, very fast cleaned up after themselves, and put all my cords together so they were not all over the place for a cleaner look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs did a Fantastic job! Prompt, Courteous and extremely knowledgeable-highly recommend to anyone. Got the job done right without the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sq Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrived on time when right to work mounted our new TV and most important made sure everything was working as it should and explained how to operate everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Great great great great great great great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job in mounting our TV and cleaning up after.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting up our big screen tv. They cleaned up afterwards and took all of the packing with them, answering any of our questions.

    I would recommend this to a friend