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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a remarkable job from start to finish of the mounting and setup of our new tv. The came in and did an assessment of the area because we wanted it above the fireplace if possible. They offered a recommendation to place it on the adjoining wall and why. Very informative to help us make a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install. Quality installation. Everything went very well. He was very good at what he did!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Telivision installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and friendly, on time and finished quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great pic great value can’t beat it well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers listened to my request for television placement which left adequate space for our sound bar. Careful and thorough installation and setup of our new television was greatly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77" Samsung mount on portable stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents called 10 minutes out "on our way." Friendly, courteous and professional, they had my 77" Samsung mounted and working on a mobile stand I'd assembled in about 15 minutes. They cleaned up box/Styrofoam, left my bedroom in clean condition. Great job guys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job installing my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of explaining what they're doing and what they were looking for in the wall. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician mounted my TV and sound bar, and also set up my sound bar. He did a wonderful job! The sound bar mounting also somehow didn't make onto the service and he did it, and called and added it on for me no problem! Made it all so easy! Thanks also to Travis(salsa) for recommending this day for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TV and connected speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and hung my TV and connected the speaker system along with my Apple TV. They connected everything to WiFi so that the streaming services worked properly. Very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service by your two guys. They came in prepared and wasted no time getting the tv and speaker mounted. If only all service was this good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quickly and efficiently and connected all my devices and made sure I was happy and everything was working before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional guys. Mounted the tv and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the most incredible delivery service I’ve experienced. The TV initially delivered was too small, the team found the perfect size went to pick it up and delivered it. Set everything up. I cannot recommend the total tech service enough. So glad to have it gives me peace of mind with all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount with the Geek Squad Touch !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional expertise was delivered and applied as promised. Extremely satisfied with the results..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mount the tv perfectly, the service was on time and very nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TVs Quickly / Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They installed and set up two televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad agents connected my Samsung 55" TV and sound bar and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and it looks great, the picture and the sound is Excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option from best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to add the service but it was the best option for my tv frame. I don’t regret it at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was beyond professional and very knowledgeable. On time, polite and respectful professionals. They installed the TV mount and the Tv and set it up for us with the apple tv zip tied in the back neatly. Absolutely recommend them.

    I would recommend this to a friend