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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38672 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 38,672 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job when they installed my television. Great customer service and very friendly !!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging up a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tec was on time he did a great job & I am very satisfied with the work he did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the quality of people and service. Can’t say anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung my TV in a vacation home and sent me photos to confirm (I had a property manager on site). They initially thought there was a fire block in the wall preventing them from concealing the cables and so did not install the in wall power kit. But, after I confirmed with the builder no fire block was present, they came back out and completed the cord concealing in the wall at no extra charge. They did a great job. Easy to schedule and communicate with.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv mount. The Techs did an amazing job. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our New Sony TV along with an existing curve TV was mounted and connected flawlessly. Customer experience with these guys was impeccable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hung tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 geek squad men that came to hang my 85 inch tv were great the technician was spot on to where to hang it perfectly straight and no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt service, came on time and answer all questions and concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television mount, this is exactly what I needed for my new television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician mounted my TV and sound bar, and also set up my sound bar. He did a wonderful job! The sound bar mounting also somehow didn't make onto the service and he did it, and called and added it on for me no problem! Made it all so easy! Thanks also to Travis(salsa) for recommending this day for service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome and I could not be any happier with the work they did. I’m so happy I didn’t try to do this on my own. This is the second tv I’ve had installed by the geek squad and both of these experiences is why I will keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a remarkable job from start to finish of the mounting and setup of our new tv. The came in and did an assessment of the area because we wanted it above the fireplace if possible. They offered a recommendation to place it on the adjoining wall and why. Very informative to help us make a better choice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation was fast but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation on the 50” tv was fast however the full setting of the tv was not done since they don’t like too much the brand I purchased. They helped with some of it but I finished the rest. Other than that was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe the most incredible delivery service I’ve experienced. The TV initially delivered was too small, the team found the perfect size went to pick it up and delivered it. Set everything up. I cannot recommend the total tech service enough. So glad to have it gives me peace of mind with all my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They were careful and quick. Also took safety Covid-19 precautions. Will definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Money Spent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent! TV was mounted perfectly. He took so much time teaching this tech challenged person how to do all the features of a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installing my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected It to all my devices. He was kind, patient, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came by to install my TV was absolutely fantastic. They made sure to check in with me about placement, used to tape so I could visualize where my Tv would be, and made sure everything was level. I 10/10 would reccomend their services!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and knowledgeable!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job. Installation was efficiently done and cleaned up within the time they stated they would be done. I would recommend Geek Squad to everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    So happy I got this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. installed my daughters tv in less than an hour and hide the cables behind the wall.

    I would recommend this to a friend