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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first had my doubts because the team who came to mount my wall was taking to long, but overall they did a nice clean job and I couldn’t be any happier with how it turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG they even took the box away. That's so great having a big tv box is such a security risk I wasnt even expecting that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth every penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys were on time, very friendly, worked together efficiently, programmed everything we ask them to, explained the ins and outs to us, and answered all our question. Very very please!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pleasantly surprised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were right on time, very professional and did exceptional work in mounting my new TV to corner location and hid all the wires. They even got all my streaming services set up properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my wall mount for the TV and connecting devices did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to GeekSquad! The installers were on time and professional. I was well informed from start to finish. No mess or clutter. Dependable Service when it matters most. I will definitely recommend and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! Love the TV and the team that installed it was very friendly, informative and efficient! Would definitely use Beat Buy and Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squak was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on-time, did a great job, was very professional and courteous. They wore masks during the visit, and cleaned up all the trash. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were awesome. On time. Friendly. Knew their stuff! Had everything done and cleaned up too, in under an hour. Great work by two professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services the guys that helped mount my tv were very friendly

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed tv and receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable! After connecting all my components they took the time to make sure I understood how to use all of the equipment and remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Secured my wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very knowledgeable in securing my TV to the tv wall bracket. The agents service was quick with pure Excellence. Extremely courteous and helpful. Keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Installation Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great teamwork and knowledge of what they are doing. They worked quickly and efficiently! Nice guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek is s quad mounted my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of expertly mounted my TV and made sure I was satisfied with the quality of the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Store folks are not very competant

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great! On time! Very knowledgeable and even answered questions about surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They installed two TVs and was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional explain everything to me. And offered other as far as mounting my tv just in case the tv couldn’t go in the spot that I wanted it to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my65 SONY, Mr. TYRONI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech and helper were very good ,fast and efficient. Mr. TYRONI the tech was knowledgeable , respectful, understandings of my lack of knowledge in smart TV, gave a great turturiel on the subject. Cleaned up asked me questions, made sure I was happy with my purchase. Tested everything once , twice, left me a small quick sheet to remember things. A very reliable person pleasent, to learn from . 10 STARS......... My tv is a joy to view and relax . Thankyou Mr .TYRONI , this is one of several reasons I purchase from Best Buy......JDS.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great fast professionals everything I’ve had installed so far have been perfect from tvs being mounted and appliance set installed and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend