Customer Ratings & Reviews

Fast and professional everywhere the proper PPE gear and very very informative as to what they were doing I would call anybody but them I'm very happy with the service

YES, THEY DID. GOOD JOB, VERY PROFFESIONALS, I WILL RECOMEND O SEND SAME PERSONS TO MY HOUSE WHEN WE NEED SOMETHING FROM GEEK SQUAD. THANKS

Awesome Install by the Crew On time Knew what they were doing

The geek squad people are so nice and friendly. They know what they’re doing and answer all my questions. They do everything with a smile and make it feel fun.

Jay was friendly, professional, and efficient. He accomplished the task I was concerned with and helped me better understand the product, process, and care.

One professional person hung my new Sony TV without any issues

The agents were professional, on time and skilled. It was a pleasure to get this done!

The agent arrived right on time, friendly and had our tv mounted in no time. Even helped us find the best height based on the angles in the room.

They came on time, put the tv right up where I wanted it and even had some items on their truck that I wanted purchase for my new TV. They were GREAT

The Geek squad was amazing, very knowledgeable, helpful and friendly. Helped us with other questions on TV and unrelated questions. Would highly recommend them

I needed to have a broken tv taken down and a new one put up in its place. Since this was a very expensive Oled tv I didn’t want to take the chance and mess anything up so decided to leave the tv in its box and let a “professional” handle everything... The 1 installer arrived on time which was nice, he asked what room the tv was going in I said upstairs. He then proceeded to rip open the box like a kid at Christmas: Styrofoam everywhere (I was better off doing this my self) that made me really mad but I bit my tongue and let it go. He then hoisted the tv up over his head like it was nothing and climbed the stairs. When he got to the top the side of tv smacked into the railing. His immediate response was “whoops” then with a smirk he continued as if nothing happend and entered my room. Fortunately there was no marks or damage to the tv at all. Believe me I looked but that’s not the point. He then plopped the tv down on its face (on my bed) which I read was a no no for oleds. (Something about the inside of panel being extremely fragile) this allowed him to put the mounting bracket on the back of the tv. Once the tv was mounted he connected all the wires but didn’t bother to zip tie or neatly run the wires through the mount. Infact at the end he didn’t even try to turn on the tv to check if everything was working. The whole job was just a complete mess. As soon as he left I then had to re wire and zip tie all the wires as neatly as I could. I was unable to watch the tv the way he left it, with the the wires dangling allover the place it would have been way to distracting. Aside from that I also had to clean my house both my living room, where he unboxed the tv and my bedroom where the tv was mounted looked like a cyclone hit it. Styrofoam, plastic, and cardboard everywhere, not to mention the footprints from his dirty shoes. Now I know all installs aren’t always this bad. In fact the one prior to this was perfect. They made sure to put those shoe proctectors on, neatly dressed all wires and cleaned up after they were done. They even took the time to go through and change some picture settings for me with out even asking. I guess its all luck on which installer you get but it shouldn’t work like that.

The installers were great and very professional. No worries and everything went smoothly.

Our installation went flawless! Our installers were carefully, fast, and extremely knowledgeable!

I had an excellent experience with Best Buy's TV/Display Setup & Mounting service for my 65" TV. The technician arrived on time and was very professional. They expertly mounted the TV on the wall, ensuring it was level and secure. The setup process was smooth, and they even provided helpful tips for optimizing the display settings. Overall, I highly recommend Best Buy for TV mounting services for larger screens.

The team of 2 mounted my Tv quickly and it looks great. Plus they cleaned up the mess before they left.

The agents of expertly mounted my TV and made sure I was satisfied with the quality of the job

I have used the Geek Squad to install a Frame TV in my office and 2 TV's in my house. I then called them back to move a TV to a different wall. GREAT Service every time. They took the time to hook up everything and to show my son and I how to use everything.

Service and install was outstanding! Agents were top notch and knowledgable!

Tech was great! On time! Very knowledgeable and even answered questions about surround sound!

Install took less than twenty minutes. Definitely will have them install other tvs.