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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Installation completed quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in accordance with the service we purchased. Unfortunately, not everything I wanted was completed, but the installer explained the type of service we purchased only allowed him to do the job in a certain way. Installer was prompt, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy and Lance are ACES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was terrfic, professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on mouting our TV. Professional, arrived early and very quick setup. This service was great and can't wait to get another TV installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers who came to my home to mount it were courteous and professional. They set up my tv and mounted it perfectly. I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything. Tested the system and extras perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new The Frame TV1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & quick! Neat & tidy! Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation went very smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Jasper and Ceasar, did a great job. Mounted the new TV and got it connected up and set up quickly and correctly. They were very knowledgeable and helpful. Took the time to make sure we were happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our new Samsung tv quickly an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were friendly and helpful getting our new tv mounted and showing us how to use the remote to access programs!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted 2 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad modified my one of the Tv mounting devices and installed the other premium without incident. However, connecting devices through Armstrong was a challenge for them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service. TV well mounted. We are very satisfied and will be purchasing more items to be installed. Excellent service and value.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Get squad fixed the install si we could watch TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of two Television sets was adequate but setting the TV’s up was not so great. Had to and have Geek squad to come to set up the televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went flawless! Our installers were carefully, fast, and extremely knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was just awesome. They problem solved, connected, made sure it worked, double checked, and made sure we could use it effectively. We can't say enough about the positive experience we had with the team.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Did a great job and put up with my questions. Don’t know what we would do without them. They made it seem so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly service. Answered all questions. Did a great job and did not try to rush installation or connections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can mount a TV, do it. Wish I would have a long time ago. Team that did this was awesome also. Put it up, tied the wires and cleaned afterwards. Recommend Best Buy for this.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount installation and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional setup. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was on the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.

    I would recommend this to a friend