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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted tv and made all connections while instructing proper use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and they did an excellent job. Great team work. I was pleased with the workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really great!!! After they mounted the TV they got it set up so fast. It would have taken me all day to go through all the prompts. They were very polite and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The Very Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    pleasant experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very organized. They were quick and explained everything in easy to understand language. They cleaned up after themselves I was very pleased with this service..and would reccommend this service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and made sure it was connected to everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great sound and quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad in stalled my new TV and removed one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional and I am very pleased and I will being used them again in June when I move for removing my 2 wall mounted tv’s and remount them in my new condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great and fast set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up job! Very efficient and friendly guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tech that installed my TV was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent he listened to me and was very professional. I bought another bracket for TV and he recommended a better one. He was correct. The wiring for TV he did it in a way that was not intrsive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I was just so glad to get the geek squad's come ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so glad to get the Geek Squad to show up at our home through the virus situation Chinese virus help us mounted TV and set up the system I tried to use Geek Squad on the time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 2 mounted my Tv quickly and it looks great. Plus they cleaned up the mess before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent mounted the TV in a precise and professional manner. He also got it connected and working with Century Link. I was very pleased with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech membership and the geek squad mounted it for free. They also hooked up my surround sound system as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    They provide excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for many years. They have installed several TVs and repaired/upgraded several computers. They are courteous, professional and eager to help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech easily mounted and secured my tv and then showed me how to operate it properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 2 TV mounts installed by best buy. Excellent customer service. Very professional, did a great job with installing the TV mounts and hooking everything back up. Thank you guys for a job well done. A very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. They came on time and installed exactly where we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install and hook up my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were professional and they mounted my new TV perfect. They also connected all my devices to the TV. They also helped me learn how to use my TV.

    I would recommend this to a friend