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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 38,692 reviews
  • Rated 3 out of 5 stars

    Bad scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to make this clear. The installation crew was great. The scheduling for the install was a nightmare. The night before installation we were given a time window of 2:00 to 4:00 pm. The morning of installation we were able to track the TV and the crew. ETA was 2:15. At 9:20am we received a text that our crew would be here at 9:50am. This was now a big problem for our morning schedule. The crew knocked at the door at 9:50am. They were embarrassed that they were there once they saw my information. Very stressful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a good job mounting my 50 inch tv. Was quick and left area clean. It's been a couple of months and I have not had a problem with the work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tecjhs were on time and they did a fantastic job! very professional and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the professional wall-mounted installation by Best Buy of my 55- inch curved screen TV. The Installer was knowledgeable and able to help me get my cable up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that delivered and set up the tv was fantastic! My husband said he was an extremely nice guy! Couldn't say enough good things! We would diffenatly tell others to use this company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when youre a Total Tech Member! Called before to let me know when they would show up and kept me updated. Did an excellent installation!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Timely and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in very professionally. Cleaned up behind themselves and left me very satisfied with my new TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Topline Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient When above and beyond to complete installation and removal of old unit

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Installation. Quck and Easy. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and knowledgeable also gave us ideas for the future with lights and speakers

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time an$ in 45mins my tv was mounted to the wall. It was so fast it made me think that I could have done it myself. Techs asked me how high I actually wanted the tv mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job on moving and installing our existing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs moved our old TV to its new locations and did a terrific job of mounting and connecting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word that sums up the installation service is “professional”. The techs arrived on time, asked questions during the process and answered any we had. Additionally, the service was delivered with a smile as both technicians had positive/cheerful dispositions. If I have another tv installation, I will definitely choose Best Buy! Just all around quick, seamless and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! Hassle free and quick! Due to a mix up, this service got refunded to me, but I would gladly pay for them to come do any home installation job in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came to my house were very professional and did a flawless job mounting my tv over the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The a team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad installer was excellent. He was courteous, timely, patient, and very knowledgeable. Took his time explaining everything thoroughly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Install was done nicely and neatly, highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad- good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing and mounting my new TV on the wall.

    I would recommend this to a friend