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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and hooked all devices quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Informative Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and professional! Great job!!!!! Will continue to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a wonderful experience with the two technicians that came to our home. Highly recommend them for mounting and setting up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys helped me determine the best height to mount the tv. They carefully installed the mount and hung it on the wall. They also hooked up my existing devices and got the tv on. The 65" tv was too wide for one person to install it, so I glad I purchased this service. The installation guys were very friendly and professional. Installed it in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have this mounted on the wall had a TV stand that I wanted to put on between my entertainment center. Guys were great from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Topline Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient When above and beyond to complete installation and removal of old unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung guy for the past several years. Best Buy staff convinced me to give Sony a try. I'm glad they did. I'm enjoying the great picture! The Geek Squad completed a professional installation. I am pleased with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and very professional. They could not be more helpful when setting up the TV and explaining everything. Cleaned up the mess and did not leave until they were sure I was confident in using my new tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The friendly service tech arrived on time and installed the TV and was in and out in less than half and hour, set the TV up with internet access and he was on his way ....thank you

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Installation Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great teamwork and knowledge of what they are doing. They worked quickly and efficiently! Nice guys!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV Room is totally awesome. The Geek Squad hung my television perfectly, with sound bar just below, and hid all wires behind the wall. It's the home theater I always wanted. Thank you, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    FAst, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you really want your tv mounted to the wall, have geek squad do it! They are excellent!! IN the time it would have taken me to open the boxes and read the directions, they were done and gone! They are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerry, the geek squad guy, arrived on time. Really did a good job installing and mounting TV and sound bar. Gave some advices too and even threw in a free cable for the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was wonderful and did an amazing job wall mounting our new TV and connecting the devices to it. It was worth every penny to have Geek Squad do it right the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed a flat screen on the wall of our bedroom and the work was done quickly, neatly, and they cleaned up after themselves getting rid of all left over packaging and materials

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted TV quickly and cleaned up after...great job...no fuss no mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy! Alex could not have been any more professional!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job and very professional. My wife and I are extremely happy with the results from their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome instao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the TV and mount it to the wall did great. Helped set up the PS4 and sound bar, WiFi. All has been working great. Loved the work done.

    I would recommend this to a friend