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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very professional installation. The technician worked expeditiously att complete the install.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing service and work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Chris and Brandon were very knowledgeable and efficient at mounting my 75in TV to my ceiling. Could not have asked for a better team for this task.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale is a extremely knowledgeable technician. Thanks for making my entertainment system work seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Painless Install !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time . They were nice and professional . Got rid of old tv, and installed new one, in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad A1!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic. They called before they arrived. Great job. Set up everything I needed, and confirmed it worked

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed TV to my preference

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member came and mounted TV and was satisfied with the job they performed. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and very quickly showed me the best spot for mounting. It was done in minutes! Love the speed and efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians that installed my tv and soundbar did an outstanding job. They were very professional and guided me through the entire setup process.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install my TV quickly. Guys were professional and they shared some amazing tips and tricks with us which are coming very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job installing mount and TV. Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installer was very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. He explained how us use the TV, the Internet connection and the app options. He cleaned up when he was done and took the boxes away. he did an excellent job of mounting the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was most helpful with the installation. Perfect measurement. Hooked my Roku up. And answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very friendly and knowledgeable. They did a fantastic job installing my daughter’s tv on the wall and made sure everything was perfect. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent. They were extremely pleasant. They took the time to set it up and explain it to me. Definitely worth the setup fee! Highly recommend not doing it yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my equipment. Then made sure everything was working properly. I believe they did an outstanding job. I would recommend the service to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the Geek squad. They explained the whole process and answered all the queries. Very courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dakota and John did a wonderful job on Nov 23, 2021. In one hour, they entered wearing masks and footwear covers; determined a wall mount with in-wall wiring was not possible; then helped me decide what to do; then did all the work of installing TV, set-top box and DVD player on a temporary cabinet; and cleaned up when done. There is a lot of work setting up the “not-so-smart” Google TV, and they did it all, skillfully and pleasantly. I am very pleased with the work done by Dakota and John. The quality of Geek Squad work led me to have my iPhone fixed by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient job of installing all our products and setting them up to run properly. Geek squad was also very patient in answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out to my house and hung 2 TV's on my walls. They did a great job of hanging them and even cleaned up after themselves. I was so impressed that I'm getting them to hang 2 more TV for me.

    I would recommend this to a friend