Customer Ratings & Reviews

The agents were knowledgeable and courteous and gave great advice.

Wonderful service, the technician explained everything and was very professional!! The mount fit perfectly above my fireplace and is holding my 55 inch tv perfectly!

The Best Buy installers really know their business. They did a beautiful job. Clean and first rate.

The two men who came to my house to mount my TV and install my soundbar were on time, courteous, efficient, and they listened to my needs - so overall great, professional service. I would recommend using Geek Squad!

The Geek Squad service was ABSOLUTELY the BEST! VERY PROFESSIONAL, and was done in a very timely manner. Thanks so much to IAN for doing such an incredible job!!

Geek squad installed my TV under my gazebo in a very short time. I’m a very satisfied customer.

The tech easily mounted and secured my tv and then showed me how to operate it properly.

The TV mounting is done professionally, the technicians are really helpful, came in with face coverings, and disinfected everything before leaving. All in all good experience.

The technicians were knowledgeable, courteous, and a pleasure to work with!!

Very professional service. The crew was careful with our home and ensured we were happy with the placement. A little pricey but took the stress off of me doing it.

It took over 35 phone calls and emails just to get my credit card receipt; never showed up the first appointment time as they "rescheduled" me without telling me; missed the next one too. Third time they showed up. The guys who showed up and did the work were great and did a wonderful job, so that brought the average up to 3 stars. But the back office, scheduling, phone centers, local store, mishandling of my monies, etc., and nobody getting back to me (even to this day) nor owning up to the issues, it would otherwise be zero stars. so they get the job done, but beware of the horrible, horrible service before then.

Fast and efficient. Got one tv off and new one up with concealed cords within 1.5 hrs. They were amazing

The Geek Squad member mounted my TV on the wall and connected it to cable TV. He did a wonderful job, and was very courteous.

We had 2 guys over on Christmas Eve to install 2 wall mounting for our TV’s and a surround sound. They were both experts and did an outstanding job!! Also very personable and friendly.

Works exactly as advertised. Steve was awesome helping me make my decision.

The Geek Squad guys brought our new television in, unpacked it, helped us decide on the best spot to place the television, and then hung it and hide all the cables very well. Great value.

The agents mounted our TV on the wall in our den and connected all our devices. The were very professional and were very careful with our property. I highly recommend them to anyone.

These guys did an excellent job there in and out quickly. They hooked up everything make sure everything was working and went over the remote in the TV with me. Recommend them to everyone!

The agent mounted the television and got everything working the way it should. So grateful for his help.

I purchased in home TV installation. On the day of my install I received a phone call that they will be arriving in 25 min to install my television. The two geek squad individuals arrived on time to my place of residence. A big thing for me is that they both wore shoe covers. I definitely appreciated that. They asked questions about my tv mount needs and requirements. After we select the right height the work began. After they installed the mount and placed the tv they briefly reviewed with me how to use the television. All my questions were answered to my satisfaction. They even had the option to purchase a surge protector while since I did not have one. It was an easy transaction. The entire install was about 35 min.