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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 456 Showing 9,101-9,120 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, passed all cables behind the wall and made sure everything was connected and working correctly. Waiting for the break in period to tune my tv screen fir even better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad - The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buys Geek Squad are, for lack of a better words, ABSOLUTELY BRILLIANT! I have been a subscriber for years and not once have I been disappointed in their knowledge and service. I just purchased a new TV, from Best Buy of course, and it is all I hoped it would be. I do not watch TV. I use it for playing all my movies and the 85" screen is PERFECT. My own theater!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave Lair Top Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Lair private contractor for Best Buy did a tremendous job. He completed the installation accurately and explained the features and function of my new equipment simply.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the handiest person, so went ahead and paid Best Buy to mount my TV. I didn't want to do a poor job myself and risk breaking my new TV. It was worth the price! The technician showed up on time and he did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV we originally ordered did not work. The installers took it back and had a new one order and was installed the following week. I was not pleased to have to wait a total of 2 weeks. But the problem was taken care of with no further problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable. Had me return a soundbar mount because it would add to much weight on the tv so they did not recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and installed the new TV on the brick wall within 90 minutes! Everything was tied down and secured when mounted to the wall. Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job of quickly installing a large tv over a fireplace. They were very professional and wore masks, which I greatly appreciated. Highly recommend geek squad tv installs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional, made sure everything was working before they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good they were in time and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job...and they clean up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were good at calling me ahead of time and when they were heading over. I didn't have to wait around for them either. They installed it quickly and gave me good advice on questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done very professionally and they care about their customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup and Delivery!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job of delivering & mounting our new Samsung TV… They went the extra mile when showing us how to operate our new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really sturdy item and it has been really easy to use. They did a great job installing and explaining how to use the item.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup a decent amount of TV's over my life, these guys are perfectionist. Life is easy with Dave and his team! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They taken down my old tv and put a larger tv. They also they installed a new xfinity box. They configured it also. They very quick about it. The new 76in tv much more heavy than the old 55in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting for my viewing pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geeks mounted and set up my new TV in no time. Explained how to operate in simple language and demonstration. Answered all my questions. They were neat, protected my floors. Such a wonderful service!!! Thanks Geeks

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional. Communicated well and did a great job. If I have to mount a tv again, I will use the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV perfectly and were amazing to work with

    I would recommend this to a friend