Customer Ratings & Reviews

The installation was professionally done. He made sure I understood how to use the remotes. Very polite and patient.

The two guys that were out to mount my tv were very efficient and knowledgable about Best Buy products and services. They set my tv up and showed me how to work the remote with the different apps.

I had engaged geek squad to install a 4K TV on the wall in our family room. The tech was on time, knowledgeable, did a great job, and provided helpful hints using the mount and working around it's quirks.

This is a no brainer, scheduling was easy, the team showed up on time and were very helpful and quick in their set up.

The geek squard came in and install and mounted my 82 inch tv and ask if I had any questions and was gone and I'm still in the living room, wow great job.

Geek squad installed both tv’s quickly. After the first tv was set up I asked the tech are you going to do the other one now? She replied it’s already done. Wow these woman were great.

I was not confident in my ability to hang the Samsung Frame TV and was really pleased with the Geek Squad install. So professional and great work.

The agents mounted 5 TVs and did a great job. They were very courteous pleasant and helpful. They advised me which system would work best. Very nice. There was Colin and Sam. Both great.

Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

The wall mount was part of an overall over haul of my entertainment system. The Geek Squad folks did a great job mounting the TV on the wall. Would definitely use them again.

Terrible customer service. I purchased security cameras for home with installation. The first time someone came out to install the cameras they were from a third party vendor. Why??? I have total tech. The next time they came out to install they didn't have the proper equipment. Friday I got a email canceling my install. To date nothing has been installed. I'm returning the cameras a closing my account. This is the way you treat customers that been with you for over 20 years?

The agents mounted the tv to a mount I purchased separately quickly and professionally. 100% would have them out again.

Great guys. Very courteous and took there time with me. Put up my tv just the way I wanted and hooked up everything unlike how the cable company did.

I utilized Best Buy to mount a TV in my bedroom. The installer was knowledgeable and provided guidance on where to hang. Would definitely recommend this service.

The agents mounted my TV quickly and even mounted my Roku on the back of the TV to hide all the wires. After they were done, they cleaned up after themselves, Excellent service!

Andrew did an outstanding job mounting out tv on our stone wall over the fireplace. He was knowledgeable, professional, and left no mess behind. Outstanding job.

They mounted my tv and made sure it was connected to everything before they left.

the agents did a good job mounting the tv and helping me set up the thv

The agent was very professional. Even though the store never told him he had to install my TV which I paid for he went ahead and did his job. Great guy

Guys were neat and efficient. In and out and adjusted their set up at my request without issue