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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 457 Showing 9,121-9,140 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Matt and Kevin did an EXCELLENT job in getting all our devices connected to our tv!!! Very KNOWLEDGEABLE!!! Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV just as I requested. The did an excellent job and took time to explain the remote control. Very professional and was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought my TV and set up for very professional. They wore carpet protectors and mask. They were very skilled at of mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad work together to finally install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad uninstalled a non - working tv and installed and mounted the new tv with no wires hanging as was my original expectation from my in store purchase with Best Buy three weeks after original purchase. They worked well together as a team and got the job done, but charged an amount that I was told I would not be required to pay any additional fees.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TVs were great. They were efficient and answered all my questions. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV and hooked it up to everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was simple and fast to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to mount my tv quickly and exactly where I wanted it even moved it when I decided I wanted it to be lower after it had been mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony Bravia install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were 3rd party but gave notices day before and 30 minutes before arrival. very helpful and efficient setup

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV looks nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a good job! They came and were polite and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Jacob mounted and connected my TV to my brick fireplace. Cleaned up and made sure I was satisfied. Also explained everything along the way. Very friendly as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jon’s TV Instslltion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed promptly & professionally, works great..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Juan Carlos and Miranda are an awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was performed by a third party contractor. They were prompt, and did a very good job on the install and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrive on time which is something that is very important to me. The installation of the TV was quick and efficient. I would highly recommend this service to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and nice. It was put up quick without making a mess. I’m very happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job. Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount on our Bedroom wall, I works great. Thanks Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set everything up. Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and got me all set up. I just loved my TV

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are the best! They were informative, quick efficient very professional! Didn’t leave till we fully understand how everything works and gave us useful tips. They were on time and used shoes covers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my old accessories and explained how to use everything in a very short time.

    I would recommend this to a friend