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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Life Savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job they came in my house and did an excellent job. Absolutely great I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted tv and made all connections while instructing proper use.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad had the best advise for TV Mounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I didn’t have the correct size TV Mount, the Geek Squad gave me a thorough understanding of the correct size Mount to buy fir my size TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my TV and removed the old one quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The two technicians were fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only were they professional and quick, they helped us with our other Best Buy purchased tvs. They were full of helpful information on how to set our systems up. They were great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was amazing! They came in with masks on, very professional, and answered all questions I had. Also a great sense of humor. I would highly recommend them again!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech installer was on time, professional and took the time to explain and show me how to operate the new TV after installing it. He answered all my questions and was though and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    If you want to save yourself some time...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is a great personal time saver to have professionals do it. My install guys were great. Very personable, and full of helpful information about the new products being installed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on the wall. The technicians were wonderful! They showed me all about the tv. Very courteous and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and the bracket and showed me how to use the new remote and channel setup good guys (and Gals)

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a professional job on our TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up our TV’s. They were professional and dis this quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent of delivery, deinstalling the old tv, installing the new tv and demonstrating how to navigate and use the new system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad was very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instilation went well , easier then i thought. my geek squad people were very friendly and made sure everything was hooked back up and programmed my remote

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amaya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that went to my home to install are very professional and friendly. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do it yourself?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting it right no matter how long it takes. Yes it’s expensive, but worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very knowledgeable and customer focused. The only reason I did not rate them 5 stars is because their phone support specific to scheduling/rescheduling was abysmal to say the least. But the installation crew was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses installers did not mess around and had everything installed within working within 45 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charde she was amazing installing my wall mount/ very informational. Funny and just a sweet person! I give her beyond 10 stars!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast expert installation and setup. Then spent time to ensure we know how to operate.

    I would recommend this to a friend