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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly was quick and easy and they did a great job !

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount works great!! I can move it to make better angles of the room!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony 75 “ tv installed on my wall buy geek squad. They were very professional & great to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The SQUAD “GEEKSQUAD”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is go with the squad. They do an excellent job and I haven’t ever had a problem within the 3 years my tv’s have been put up or taken down to move to another house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job purchase and TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. No problems at all would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vetty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was overloaded, I was served with care and respect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Good job was done in a very professional manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and they did what I wanted. I was amazed at how fast they were done with the whole thing. But then again I had installed the electrical outlet and ran cables in the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted 2 televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent job. They were vety knowledgeable and had excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time using geek squad to mount tv on wall. Excellent job! Will be using them to mount a third TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great jib

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and mounted my tv over my fireplace and with the total protection plan it was a smart purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and professional. These guys knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mountemy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I did was call the geek squad to mount my tv in my daughter's bedroom.. was upstairs & perfect timing within one day came out..They are professional & polite & fast..Geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, polite and knew exactly what they were doing. They brought additional HDMI cables and an extra mounting bracket for me to buy (the original one I purchased did not fit the construction of the space). We will definitely be using Best Buy’s installation service for all future purchases, as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing our new 65" class TV on a beautiful rock wall. The very uneven surface did not deter them at all. Their positive attitude was a pleasure to hear. I would recommend them to anyone with a difficult installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came by to install my TV was absolutely fantastic. They made sure to check in with me about placement, used to tape so I could visualize where my Tv would be, and made sure everything was level. I 10/10 would reccomend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad respect and love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech where very professional and when enter home they put on there covers for the carpet I told them it was ok but they respect my demand and that just service with a smile

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hung the TV on the wall with no issue. Quick and it looks spectacular!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job with the mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, with precise measurements hanging it perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my TV and mount. Explained basic usage.

    I would recommend this to a friend