Customer Ratings & Reviews

Quick, Efficient, Friendly, & Looks Great! If you’re doing multiple TVs in your home than the Totaltech membership with Best Buy can’t be beat!

Technician was on time, knowledgeable and knew what he was doing. Installation of the tv was so easy and quick.

The agent came out and mounted all of our televisions, set them up and took the time to show us how to use all of the new equipment. They answered as many questions as we had and were extremely professional.

The agents mounted my TV and showed me how to make adjustments as needed

The geek is super !!! Come in time !! Fast install I recommend 100%!!!!

The agents were very professional they mounted two TVs for me and no issues. Very quick and did a great job. I definitely recommend them and I will use them again.

Geek Squad did a great job installing tv and Mount. I missed schedule appt and had a very hard time getting rescheduled, due to the tech not returning the tv to the store and then having the next day off. I would still recommend

I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

The service was incredible i really liked how friendly the people are

Very timely and efficient, spent time explaining and made sure I was comfortable using it, told me to make sure to contact him if I needed more assistance

Chris was amazing! He explained everything he was doing in detail. He was on time and showed us cool things our television could stream plus shortcuts. Thank you for making our day!

Purchased the TV and wall mount from Best Buy. Geek Squad came to mount the TV quickly and professionally. I will always use Geek Squad in home services when needed!

The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

Although the Geek Squad messed up the first appointment, thia one went without a hitch. The guys were personable and fun. Thank you for all the hard work. Well done.

Geek Squad team is great! They arrived on time, installed quickly and efficiently. They were very helpful and knowledgeable. Would definitely recommend them.

This is the second time we had Geek Squad mount and set a new Smart TV. Just like the first time, the team was professional, knew what the were doing, and had all the necessary items to complete the job.

Awesome techs! Fastest tv install (less than 20 mins) for my 75' TV...along with the most polite techs. Great communication and quality mounting. Will use again for my other tvs soon!

The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.

They were very professional and stuck to the project until it was completed. It looked amazing and cords were hidden well. They were kind and cleaned up anything that was messy.

Mounted our Frame tv and soundbar. They were on time and nice.