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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 460 Showing 9,181-9,200 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional, made sure everything was working before they left.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually prefer to do things myself but have to say using this service was way faster and less stressful. They are quick and knowledgeable of exactly what needs to be done. Will use them again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (there were 2) were great. They explained every step and how everything worked. The only complaint I would have is they took all the boxes (which was awesome) but didn’t leave the serial numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    THANKS, THEY DID IT IN SHORT PERIOD OF TIME. NICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES, THEY DID. GOOD JOB, VERY PROFFESIONALS, I WILL RECOMEND O SEND SAME PERSONS TO MY HOUSE WHEN WE NEED SOMETHING FROM GEEK SQUAD. THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy on all fronts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 65 inch in my family room and changed the whole dynamics of the room. now I don't have to buy that $600000. house with the flat screen on the wall . I got my own!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic timely service from true professionals! These men were fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Graymoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job know what he was doing , took his time making sure everything was okay

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and hooked all devices quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer was great and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my tvs, had a great attitude, very knowledgeable on the tv and mount. Was very respectful and went out his way to do the best he could. Which was more then expected.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication leading up to and day of service. Professional, knowledgeable, friendly and timely. Great great great! Thanks to Alex who did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my TV and making sure everything was working properly, made sure no mess was left behind and hauled the TV box away for me.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Two men came to install and mount two TVs. They were polite and informative. While one mounted the other cleaned so they were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Two men came to install and mount two TVs. They were polite and informative. While one mounted the other cleaned so they were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, eveything from the picture to the mount was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was professionally done. He made sure I understood how to use the remotes. Very polite and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. HFred went above and beyond to assist us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses installers did not mess around and had everything installed within working within 45 min.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Frame TV above my fireplace. It was a tricky job because they were installing on a tile wall. Maleek made it look easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stable mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was professionally mounted on this bracket. It looked easy to install and took very little time. I love that I can sit in various places and tilt the screen so I can see it. It’s perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounting 65 inch samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up our new samsung 65 inch t.v. and explained to my husband jim all the features and how to run the t.v and on demand system. They did a super job. Thank you.

    I would recommend this to a friend