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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, especially for the cost and liability of hanging a large TV. They will even attach to cement or metal studs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad deserved more stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers deserved more stars than 5. They were excellent in installing my equipment and training me how to use everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation service is a good package for the money. Crew knew what they were doing and did the job in a timely manner. I will use this again for my next TV purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free installation and reconnection. Geek Squad was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. HFred went above and beyond to assist us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick and nice, and i appreciated them making sure it was mounted well and in the right place. giving 4 stars cuz one of the techs spoke so quiet i could barely hear him but other than that, service could be cheaper or included aside from bracket when ur spending over 2k on the tv but overall good service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and clean installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time and even brought his own vacuum to clean after himself. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad were professional to complete the insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad crew of two arrived on time and complete the mounting and set-up in a very professional manner

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    TV installed 15 days late.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my TV 15 days late as the first time around the technician was a no show. This was a pure inconvenience as it resulted in multiple back and forth and considerable delays because Best Buy/Geek Squad failed to effectively manage their team. Do not accept service via their third party team. That being said, the guys did a great job installing my TV and the store owner made it right and refunded the install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Mount on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome in putting this on my wall with the tv. Thanks for answering all of my worry questions about it and the safety issues too. Thanks so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. hey process you quick and they are super helpful through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. Even though the wrong bracket was initialed ordered by best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did Excellent Job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer(Rob Collins)mounted TV and Sound Bar. He was knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my 86 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Techs! friendly, professional, on time and were really quick. These guys mounted my 86 inch TV for me and did a great job. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    A-1 Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, professional and helpful. Geek Squad is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy with the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out to install our tv did an excellent job of installing and making sure everything worked. He was a friendly person and got the job done within a reasonable amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks is the right name. Pros if more like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Kole with Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kole installed my tv & connected it to my dvd player.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They went beyond. I haven't had a good experince lately, but TV's they do awesome. Appliances needs to take lessons.

    I would recommend this to a friend