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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. HFred went above and beyond to assist us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Service and Friendly Techs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew from Geek Squad arrived on time and were very courteous and careful with our new TV throughout the set up. I would definitely want to use Geek Squad for any other major appliance set up. Joseph

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Really Good Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and fast. He hooked up all my devices and mounted my TV in the perfect place. I would definitely recommend them to install all my electronic devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my television quickly and profe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting the television and connected all our devices. They were very professional, wore masks and had covers for shoes. I was very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geel Quad installed my wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were respectable and explained everything as they installed my wall mount tv today. There is nothing like speaking to a real person in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. hey process you quick and they are super helpful through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. Even though the wrong bracket was initialed ordered by best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were great. The crew that came out were knowledgeable and clean. Had my 77” tv installed in no time at all. They went through setup helping me with settings to get best picture. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Hire the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the Best! Respectful, friendly, and most important knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional install with excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Installer made sure everything was perfect to the inch. Offered great advice and even stayed until my WiFi Tech Support made sure the TV was online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rusty and Luke were outstanding! They were so helpful. They were able to use our existing mounting, so they installed the new mounting in an upstairs bedroom. They walked through the tv programing steps and were sure we understood the steps. Asked about some of our preferred apps and loaded them to the screen. I was having trouble getting a function to work a couple days later, called Rusty, and he solved my issue over the phone. Really excellent customer service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals SKILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very efficient and really knew what they were doing. So glad I chose to use them rather then doing it myself

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly! On time! Efficient!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allan was great! Kept me informed on his arrival time. Explained everything he was doing to set up and mount the tv. Offered suggestions on how to effectively use the tv and Roku. Nicely done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy when you know what you are doing. If not, pay for Geed Squad service. It will protect your investment in the TV and reduce frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad to do a complete TV installation. They mounted it on the wall and connected all my devices. No more ugly cables hanging behind the TV. A real time saver and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed my samsung 85 inch TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected my Samsung 85 inch tv. They were fast, very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow so I am happy this monitor very clear and hd s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow so I am happy this monitor very clear and hd so

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was exceptional. They were on time and very efficient in completing the installation. Would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEDs are now BRIGHT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this purchase I have had a 2017 55” C7 OLED and a 2019 65” C9 OLED. They worked great but were never very bright and it would be noticeable here or there the limitations. This 2023 77” G3 OLED is impressively bright with micro lens array (MLA). Seeiously during the Super Bowl broadcast in 4K HDR I turned down the OLED light setting. I love this TV!

    I would recommend this to a friend