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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were courteous and did a great job on our installation! They were very patient with us being senior citizens.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable installation services through best buy. Arrived on time and vary professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always professional and knowlegable. Connected all my devices. Flawless service@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and picture!!!! The best and really enjoy it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV to the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came at the appointed time and did a very nice jobofmounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation of TV and hiding wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and nice. Cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed large tv on wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using Geek squad. They were the epitome of perfection. They were knowledgeable, on time and came fully prepared. I will use them again and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and they did an excellent job. Great team work. I was pleased with the workmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting service by Best Buy was fantastic. Was able to resume and mount the existing mounting bracket. They made sure everything worked properly. Super job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation and worth every penny! The installation was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Service to Hang the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service to have your TV hung on the wall. They are thorough, friendly and professional through every step. The protect your other furnishings and dona great job. Definitely better then trying myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Did not take long to set my LG tv up and explain the the operation functions .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my new 65" TV were professional and friendly. They mounted and hooked everything up in less that 30 minutes. Taking down my old TV and even hooking up my surround sound again. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came over and mounted my 86 in t.v. to the wall. They are professional and quick. Best decisions i made having then mount the t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great helpers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and professional! They were smart, quick and efficient! They were a joy to have around! They even reprogrammed my tv and speaker! Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed quickly and respectfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service to mount my tv was great. Normally I would do it myself but with a large tv having someone else do it was very convenient.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    You got it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got it right. Looks good after a second trip to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted 86” and concealed cords in the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Got one tv off and new one up with concealed cords within 1.5 hrs. They were amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 servicemen really worked hard and fixed my sound system and installed 2 tvs. Efficient, knowledgeable, and experienced.

    I would recommend this to a friend