Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    $200 PRICE A BIT HIGH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew what they were doing, were on time and speedy. $200 price is a bit high for this type of work but this may be due to the pandemic ,and , while we are on the topic, they did not wear masks the whole time during install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and precise.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer and his team did quick work of determining location of installation and Got it done quickly and efficiently. Recommend the service any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was good, competent and knowledgeable. However after waiting 3 weeks for dellivery the TV was broken I still do not have my TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member mounted my TV on the wall and connected it to cable TV. He did a wonderful job, and was very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Does It Again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 inch flat screen TV needing to be wall mounted. GS came with the TV and installed it meticulously. They then explained how this Sony worked and went through the remote control functions. Great job and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad we let Geek Squad do the setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating technician came and set up tv, wall mount, accessories, and gave a demo on using functions and the remote. Very glad we decided to use the service, which saved me a lot of time and frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work bt the geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installed the new tv and cleaned up the box, packing materials etc. He was very nice, prompt and hooked everything up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the customer service level Oscar abs Chris provided. Their professionalism and knowledge exceeded expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful, professional job! They were very polite and knowledgeable. Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amaya

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that went to my home to install are very professional and friendly. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and set up a time for the installation, then they call again to say they would be here within 30 minutes. The gentleman showed On time and installed the mount in tv in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay was friendly, professional, and efficient. He accomplished the task I was concerned with and helped me better understand the product, process, and care.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently mounted my TV over the fireplace. They knew exactly what they were doing, got the job done quickly, and cleaned up after themselves at the end.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sony Bravia install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers were 3rd party but gave notices day before and 30 minutes before arrival. very helpful and efficient setup

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all my devices and explained how they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a competent, professional crew.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, brought all required kit, knew what they were doing, and worked quickly. Work completed exactly how I wanted it, everything done right the first time. Even the clean up was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks is the right name. Pros if more like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & Reliable Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional job by workers. Everything was done in a timely manner. Plus they cleaned up after the job was done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are so nice and friendly. They know what they’re doing and answer all my questions. They do everything with a smile and make it feel fun.

    I would recommend this to a friend