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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 462 Showing 9,221-9,240 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was awesome, helpful and knowledgeable. He did a very respectable job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Hilarious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted the TV quickly and securely. They made me laugh and showed me some secrets about my TV that I wasn't shown on the previous installation. Love Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad team did a good job installing the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was very proficient, helpful, and professional. The TV was installed properly and the set up was done well. Brenden Moreau and his team did a good job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was professional and kind and performed his work quickly and accurately. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Store folks are not very competant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! At my age I just can't do what i used to. I had them install 2 new TV's and they did a wonderful job, very professional and in and out in a timely manner. Definetly the way to go to have it installed properly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job in mounting our TV and cleaning up after.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly answered all my questions and even helped set up all my systems to my bew TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond Happy with the experience I had today with geek squad! they mounted my 77" TV & sound bar and I looks amazing. they do the job so fast and very professional. they then set up everything on the tv I literally just sat down started watching tv I didn't have to do not one thing. they also explained everything to me and made sure I was 100% happy before they left. The best part for me as a wife and mother was not having to do the clean up because they took care of that! I am a very happy Customer and it was worth every penny to have them come and install the tv for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Graymoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job know what he was doing , took his time making sure everything was okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation incomplete, partially due to covid 19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the 75" TV in my sun room, along with the Klipsch speakers and Denon receiver was excellent and is performing beautifully. However, the 55" TV I purchased at the same time is still sitting on the floor waiting to be installed along with an Onkyo receiver. My cable service bill is for 2 TV's and I have only 1 operating for the past several months. Hopefully when the covid-19 restrictions are lifted, I will be near the top of the list to complete my installation. I already paid for the entire installation & components.....This project started in February and is fully paid for..........Thank you...Rolf Naumann

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible geek squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, professional, kind and extremely knowledgeable. They showed up early and we were beyond impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great insights and advise along with the install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael gave great product recommendations as well as advice on the location of where to mount the TV. They even ran to a store to get us a soundbar mounting bracket as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in a timely manner. They mounted and set up the new tv for us and took the old one away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was definitely not gonna mount my new 85in myself. The group that came did an excellent job getting it set up very quickly. They definitely knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Install was successful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and professional, made sure everything was working before they left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

    I would recommend this to a friend