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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always professional and knowlegable. Connected all my devices. Flawless service@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection. The tv they set up for us is centered and level. They measured to total perfection. They were quick and cleaned up before they left. Amazing how the crew worked so good together!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my tv wall mount and my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men from the Geek Squad notified me step by step when they would arrive how they were installing my TV mount and TV. They were efficent and so knowledgeable! I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. Made sure we knew how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done a great job and didn't full around and did it the way I want it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and explaining how the tv works! Worth every dollar spent. Very good!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 40 " Smart TV, set up to u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad leader set up my smart TV quickly however the WIFI ability is too limited and to do it properly, I need to set up at same time an EERO MESH network devices system to expand capability of TV Unit and am in current process of doing so. Dana Mounts is and has been a great assistance in knowledge and has set me up to again to work with Travis (Geek Squad). These two are a very knowledgeable team and inter connect with my personal satisfaction in mind.I am blessed to have Best Buy have Dana and Travis to guide me properly to acquire the correct mesh system and get it installed correct. This is being achieved Sept 3, 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable installation services through best buy. Arrived on time and vary professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing, very knowledgeable, helpful and friendly. Helped us with other questions on TV and unrelated questions. Would highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent installers. Glad to pay extra for their professional help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy on your Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchasing a new TV easy as pie!! No back ache, just good entertainment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two folks were efficient, fast, careful, and knew what they were doing. Highest rating. I was so pleasantly surprised. They were helpful with arranging cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Austin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th geek squad was great and efficient in installng our wall mounting arm for the living room TV! They also reviewed the settings on the TV and found it had not been set up properly so they kindly took care of the issue and the TV programs look amazing now. Highly recommend Austin and his help in taking care of our tech issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Complicated project done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. They took care of even the smallest details. Could have used a bit more training on the items, but they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geeks make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 total installation in my home for tvs and the service is great. I recommend the total tech package especially for new home owners. The discounted prices come in handy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys helped me determine the best height to mount the tv. They carefully installed the mount and hung it on the wall. They also hooked up my existing devices and got the tv on. The 65" tv was too wide for one person to install it, so I glad I purchased this service. The installation guys were very friendly and professional. Installed it in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional everywhere the proper PPE gear and very very informative as to what they were doing I would call anybody but them I'm very happy with the service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Phenomenal installation of television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was prompt and efficient in hanging the television in our room. No hesitation about pick up and removal of the old television. Would highly recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The techs went above and beyond

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and were not satisfied until it was absolutely perfect. They made sure the tv was set up right, hooked up my Bose speaker and helped me with some of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my A80J and hid the wires behind the wall. Explained everything as they did it and told me the benefts of the options i was given.

    I would recommend this to a friend