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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV was very nice and knowledgeable. They did the job since I didn’t want to install a 75 inch TV on my own. They did a hell of a job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad Subscription so it literally cost me very little to have my TV mounted in one of the rooms. It has been fixed ever since and I got great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do it yourself?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job mounting our three wall mounts, mounting the TV's, and hooking up my sound system. Could not ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys arrived earlier than planned! Installing was a breeze, and I forgot to order a mount but luckily they had extras. They made several great recommendations for accessories and protection plans.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient once they arrived. Put the mount up and installed the TV fairly quickly! Will definitely use them again in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job on moving and installing our existing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs moved our old TV to its new locations and did a terrific job of mounting and connecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 77 inch TV to wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-man team were extremely professional. Arrived on time. Mounted to television without complications. Wires were hidden with concealing kit bought from Best Buy earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv, asked us questions and gave helpful information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent pros!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, punctuality, skills, and expertise when they dismounted and then re-mounted our rather large TV as we just moved. Explained and demonstrated everything. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation and worth every penny! The installation was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad installer was excellent. He was courteous, timely, patient, and very knowledgeable. Took his time explaining everything thoroughly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad id the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! They mounted my TV, connected my devices and made sure that everything was working properly before they left! ALWAYS use geek squad vs 3rd party vendor!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was installed correctly and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed correctly and working without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative, did a great job educating us on the TV, the integration of the existing surround system, and the apps

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done very professionally and they care about their customers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job and installed my product wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. I wld suggest this person in the future

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything. Tested the system and extras perfect

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Hire the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the Best! Respectful, friendly, and most important knowledgeable

    I would recommend this to a friend