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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great TV for the patio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great under my patio all day long. I don’t ever get direct sunlight on the TV so it’s very easy to see the picture. And the picture is perfect. Great TV for the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and professional! Great job!!!!! Will continue to work with them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Members of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always praised the Geek Squad at the store for all my computers needs, so I was not disappointed in the members that came to my home and assembled my TV stand and mounted my TV on the stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Samsung has a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing the first new Samsung that was malfunctioning, the replacement 55 inch mounted Samsung works well and has a great picture

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was excellent. Had a couple small issues installing but he handled it great and found a solution. Very pleased with his professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The installers were efficient, knowledgeable, accommodating and professional. They could not have done a better job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a very good job on moving the wires behind the wall for me. They did a good job on cleaning up and the job was completed. Very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Third time and still a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is excellent and efficient. They have put up three TV’s for me and have not failed me yet. They were professional, quick, respectful and clean. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was great. They did a great job on my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Hanging Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. This team communicated well with us prior and during the installation. Everything works perfectly. We can highly recommend the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geek squad did an amazing job of installing our TV. Very professional, arrived on time, left everything clean, and programed the channels.Geek

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked quick and professionally to install my first owned tv wall mount. Love the product and the tv that goes with it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was very professional and done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was fast and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, They did in a few minutes what would have taken me over an hour. They understood what I wanted and answers all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always professional and knowlegable. Connected all my devices. Flawless service@

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV's without a hitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my 2 TVs without any problems and without any delay. It would have taken me, if I could have done it, to much time. I will definitely be using Geek Squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad continues great reputation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prompt providing installation for my peripheral equipment and television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install date was changed with no notification to me. I found out about it when I called the night before the delivery was supposed to occur. When the rescheduled date arrived, only one member of the two man team showed up. The one who showed up gets a five, but the overall rating suffers because of the schedule foulup and the no-show.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    me am not bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount fits my 55 inch samsung tv beautifully and it adjusts and everything. Also me am not bot so me advise good.

    I would recommend this to a friend