Customer Ratings & Reviews

Excellent workers great job.very knowledgeable what they were doing explain everything in detail. Glad I had the geek squad package. Save me a lot of money .is worth the investment.

The Service workers were Great, But the fee Best Buy is charging is rediculus. It was part of the program not so far back. Bob Lee

These installers were AMAZING! So easy to work with. wrapped it all up quickly. Very in touch with what I wanted the installation to look like. These guys were great!

Everything was done well and correctly. Thanks for your help!

The agents did a fantastic job of mounting the tv. They set up the cable remote and spent time showing my mother how to use the remote.

Yesterday Rick & Victor arrived to install, test and show us how to use our new 65" Sony Bravia TV. It is absolutely fantastic with superior color, resolution and sound! These two gentlemen were prompt, extremely courteous, and could not do enough to make this a very pleasant event. They went out of their way to give us several advance notices about their pending arrival that day. This has been our best experience in our many years with Best Buy, and we look forward to future support, if needed, from the Geek Squad. Please express our sincere thanks to these two gentlemen.

The guys came in and knew exactly what to do. They were professional, kept things in order and finished very quickly. Great service!!!!

Agents did an excellent job, asked informed solid questions, were proactive in advising me on the new equipment, and offered an array of products to fit my need.

I would tell anyone if they need service and help to call and get the Geek Squad to come over and get things set up right and running. I would not do it myself. I do not have the knowledge to do so.

Really went above and beyond to install everything in the ideal place — even offering advice to ensure the best experience (65” TV install and relocation)

The guys were on time and installed quickly including hooking up existing sound bar and base. Also installed cable and several apps. Very nice

Man, 4 guys came out to install the 100" tv and it was free! They did a great job and took away the packaging. No mess (just had to run vacuum for yiny debris; no big deal)

They did a great job, everything was connected and worked fine. The folks were very polite and helpful and removed all the packing materials, etc. I’d recommend them.

Did a professional job in little time. Cleaned up their mess.

Young and know it all is great till your old and smarter and young and know it all put in your investment right OR BB makes it right! I had four put in and right! and did not have to supply any beer when done !

The agent mounted the tv and connected to all device very professional.

technicians were knowledgable, incredibly fast, and willing to answer all my questions.

The geek squad came out and mounted my TV, and they did a very good job. Took all the pressure off of me on how I was going to do it. Thanks geek squad.

The agents came in very professionally. Cleaned up behind themselves and left me very satisfied with my new TV

The agent was most helpful with the installation. Perfect measurement. Hooked my Roku up. And answered all my questions.