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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a beautiful job. They were polite and professional and were very quick getting everything taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and connected all the dives and made sure I knew how to operate everything before they left. Did a great job and were timely!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer arrived on time, told me what would happen. Gave me mounting choices and did the work in a very short amount of time, think it was less than hour. Very friendly and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG 77” with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installers took down one tv and put up my new LG G1 and hooked up my devices and also new denon receiver. It all took 3 plus hours but at least they were careful and thorough and did a great job. Service was included in my total protection plan, so I tipped the two guys for doing such a good job. I used my existing Sanus mount to be safer as the flush mount that comes with G1 is rather small and doesn’t span studs in wall. Also allowed for putting tv where I wanted and I prefer the floating look anyway. Very happy with installation!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived on time and worked quickly to unbox, wire and mount our 75” TV. His co worker arrived on que for the lift to the wall mount. He programmed our sound system remote to work the TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV looks good. Unfortunately, the TV was broken on delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was, quick and he was very clean. He took is time an showed me what the TV can do an how to use remote. He did his best to make it look ascetically appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable installation services through best buy. Arrived on time and vary professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was very quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new tv, sound bar and subwoofer easily. Then took the time to answer questions and demo the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great experience!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squat installer Brandon Morgan did an excellent job. He was careful with my home and took away all of my worries. He even sold me a Samsung Sound bar to complete my installation. It is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were amazing!! They remained professional! Great guys! They cleaned up and I was able to watch Sunday football on my new tv!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great team and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of three people (one that had been there for a long while, another that was experienced, and a trainee) that all behaved professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were puntual and did a neat job on installing my TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and hooked all devices quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replaced nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quickly removed an old (90 lb) TV, replaced the mounts and installed the new TV and then even set up the remote. No mess, just quickly and easily got things switched over. Very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like someone who’s good at their job. Called ahead, came up with everything he needed, asked me where I wanted the tv and put it right there. No issues and super fast. Definitely reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would, were fast and efficient and cleaned up after they were finished. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted new bracket and TV plus all connections. Then set up the TV and showed us how to operate and switch from cable to streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic timely service from true professionals! These men were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely beats doing it by yourself w/ friends.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While mounting my 85" TV the team noticed that the mount I purchased in advance was more complicated and expensive than necessary. They had a more appropriate mount with them which I was able to purchase and they could use right away. Super clean mounting job, they found the appropriate wood studs and levelled everything. Very happy with the final job.

    I would recommend this to a friend