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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad - The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buys Geek Squad are, for lack of a better words, ABSOLUTELY BRILLIANT! I have been a subscriber for years and not once have I been disappointed in their knowledge and service. I just purchased a new TV, from Best Buy of course, and it is all I hoped it would be. I do not watch TV. I use it for playing all my movies and the 85" screen is PERFECT. My own theater!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came took my old TV OFF the wall and mounted the new one. Then set it up exactly the way it was before. Easy transition from one T V to another. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great sound and quality picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the product, and the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Great picture and I purchased the Samsung sound bar with the 75 inch Samsung Neo QLED TV. Love❤️

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mount my new TV and soundbar in the living room and they mount my old TV and soundbar in another room as well. Very professional and fast work. Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great and fast set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up job! Very efficient and friendly guys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the TV install. Very communicative, punctual and completed the task in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that installed my 65” Samsung Frame TV were personable, professional, efficient, and made sure I fully understood the features of the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came on time and with all the equipment needed to install the tv. They also installed some in wall speakers I had in storage at the same appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and polite agents. Did a great work! I would definitely recommend the service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was very professional and courteous. They mounted it with no problem above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing my tv and made sure everything was working. In addition, they showed me how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices, as well as explained how to use the features. We purchased from Best Buy specifically because of the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t recommend this enough! Installers were courteous, professional, clean and happy to answer questions. Made sure everything was setup and working properly and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all geek squad members that were apart of the installation of my TV and soundbar were incredible helpful and professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V.’s quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted three T.V. In our home. They were on time, quick, professional and cleaned up after themselves. We will definitely use the Geek Squad in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful! He put up the wall mount, mounted the TV and hooked it up to all devices ! Also walked us through using it! Wonderful young man!

    I would recommend this to a friend