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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected to all devices. Provided recommendations to improve experience. Great job! Fast, courteous and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mount & tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys hanging my mount & tv. Sooo nice and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came set up. The TV was pleasant. I had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided prompt capable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted tv and connected sound bar for optimal use. They were courteous, explained operation of tv / sound bar, and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geeks is the right name. Pros if more like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & Reliable Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my mounted tvs… They were very efficient, courteous and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Crew was very patient in explaining how it all wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted in a timely fashion. Crew was very knowledgeable and answer all questions

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Frame TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up my TVs were great. They were efficient and answered all my questions. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my two new Samsung TVs !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men arrived and expertly installed the wall attachment and hooked up my new television. The were experienced and tidy. .. picked up all the wrappings etc.. cleaned the two rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed 2 accessories, looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the geek squad guys on not only mounting the tv and accessories but also installing the hide away cable kit so I have a clean look in the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exceptional during the install. Extremely professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great!!! The gentlemen came early and installed my tv quick. Also, they asked me where I wanted the tv’s and after they completed they made sure I was satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Geek Squad Person Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather from the Brier Creek NC location came out to do the installation of my new 65 inch Sony TV..She is beyond an expert at this task and a lovely person as well. She has loads of patience and is an excellent teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and Installed the new TV quickly and efficiently They were thorough in showing me how to work the remote. I would definitely recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install and left the area totally clean. Very cooperative and respected my request when they needed to reposition the wall mount for my newer larger TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the total tech membership and the geek squad mounted it for free. They also hooked up my surround sound system as well.

    I would recommend this to a friend