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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Watching TV an hour after receiving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and effective! The team of two came in and had the large TV up on the wall, connected to my speaker system and provided me an overview of cool features in under an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, knowledgeable, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and mounted my TV. He explained the set up and channels. he took the time to make sure all set up functions were working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a wonderful, professional job! They were very polite and knowledgeable. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    see above

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent job. Thank you ro the outstanding service

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents came on schedule and were very precise in lining up the TV above the fireplace to be centered and secure. Pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I higly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they arrived as schedule did a great job. Great knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sent the best agent to set up TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Brian mounted my existing Best Buy 42" Sony TV on wall, The wall was TV-ready and only needed professional threading into wall and connecting. He completed the job the previous Geek Squad installer, Dre, said was impossible because he wasn't allowed to drill into an apartment wall. No drilling was required. Brian also hooked up cable box to my new 32" Samsung TV in the bedroom (not attached to wall), programmed it and explained as he went along. Agent Brian was probably the most proficient, professional and pleasant of all my installers. I am grateful for his expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets up LG TV w/ skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad mounted our new 85” TV to the wall and hooked up all the necessary cables. They were very careful to get the placement exactly where we wanted it. They even disposed of the boxes for us!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed by TV. They also showed me how to use all the features on my TV. Very professional agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my65 SONY, Mr. TYRONI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech and helper were very good ,fast and efficient. Mr. TYRONI the tech was knowledgeable , respectful, understandings of my lack of knowledge in smart TV, gave a great turturiel on the subject. Cleaned up asked me questions, made sure I was happy with my purchase. Tested everything once , twice, left me a small quick sheet to remember things. A very reliable person pleasent, to learn from . 10 STARS......... My tv is a joy to view and relax . Thankyou Mr .TYRONI , this is one of several reasons I purchase from Best Buy......JDS.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and polite agents. Did a great work! I would definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the Geek squad. They explained the whole process and answered all the queries. Very courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and Installation Deserve Awards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our new Sony TV, installed it, and cleaned up and removed any traces of the installation as well as the old television. He was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so thankful for the Geek Squad. They mounted 4 TVs and did a great job. They even recommended how high the tv’s should be mounted. They were very professional and knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV to the wall in record t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my 60 inch tv to the wall. They knew what they were doing - went right to work - and were in and out in no time. Thank you for the geek squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my Tv without a problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men from Geek squad were so efficient, friendly and were here right on time. They did their job and showed us how to do the remote and all the features on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, very professional. They cleaned up love the service. It was wonderful.

    I would recommend this to a friend