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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and did a good job. Took everything away too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quicker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians Bory and Angel were awesome very professional courteous they cleaned up their mess they were informative as they were preparing the install absolute pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative For Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service that the gentlemen performed with my tvs. Also, I appreciated how they kept me informed as to when they were getting to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation and worth every penny! The installation was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the device professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With added technical support as requested, Geek Squad provided the ease of mind and insurances that this installation would be completed to a highly professional standard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed it on my own. They worked quickly. They helped me set it up to work by remote and answered all my questions. I couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Connected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not connected to the wall, it’s on top of my system where I wanted it. Joel was amazing, he made sure I was correctly connected to everything and I had a lot to synchronize together.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squad was excellent. It took them no time at all. Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad--highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technicians were knowledgable, incredibly fast, and willing to answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came and intalled the TV were great. The picture and quality on the TV are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Agents Installed Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 70 inch TV which needed a different wall mount. Fortunately, the agents had the correct mount in their truck.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install! The installers arrived during time selected. They were very professional and courteous. We did us the Best Buy Geek Squad and not a third party as recommended to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation for Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Kind. Polite and was flexible with a quite difficult wall mount. They were able to adapt to the type of stone and mounted it in a great way

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great..on time did a fantastic job...did clean job..hooked up TV and explained everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two TV sets installed over the past months and both times the install team arrived within the specified window and did a great install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they cannot connect all my devices to the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No they could not connect all my devices because I was sold a TV that could not connect to all my devices even though the time of sale they said I’d be all set and I’d be good

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i had this mounted. Very convenient. The guys who installed were amazing and talented. And fast and ON TIME

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was super nice and did a great job installing the tv mount. They were friendly and answered all my questions. I love that they clean and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV QM7K upgade rental quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 4 QM7Kk TV for a short term rental. Giving our guest a better experience and would recomend other rentals to upgrade their TV also.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done a great job and didn't full around and did it the way I want it done

    I would recommend this to a friend