Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents to down my old broken tv and installed my new one. They set it up and gave a tutorial on it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on time & very willing to go the extra mile to mount the TV and connect all the devices. The agent was very pleasant and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! Great personalities and friendly. Very knowledgeable and made my day!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came for the install were on time, extremely neat in their work leaving no mess behind and even wore shoe keeper things to keep dirt off my floors. Very well done with the mounting

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed 65 inch tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 some team worked excellent and install went smooth. love the tv and it is a solid install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent installers. Glad to pay extra for their professional help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy on your Back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchasing a new TV easy as pie!! No back ache, just good entertainment!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did an excellent job in mounting the TV and ensuring that the placement was where we wanted it. They were very certain to make sure that we were completely satisfied before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service representatives were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Representatives Dejuan and John were very good. They arrived the time they stated. They were neat and precise in hanging the tv and mount. Upon completion they went step by step explaining and setting up each feature on the smart tv. My husband and I already had a Sonos system in place the representatives even walked us through how to play cable movies and apps through the surround sound. When I applied neat, the gentleman packed up all the discarded trash as well as any wiring that might’ve fell. If there was a box to check employee of the month I would recommend Dejuan and John from the Ocala Florida Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad never disappoints!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional & did a great job installing our TV's. Top notch service! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived promptly, installed a full-motion tv mount, attached the tv as well as sound bar. They were done in a couple hours and took all the boxes afterwards!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted our 43" Insignia on wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative of the Geek Squad mounted our 43" Insignia on the wall, set it up with our cable TV and our WiFi. It was done quickly, efficiently and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Explanation of use very clear and helpful I had an outside contractor sent by a Best Buy. He was a pleasure to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic! Really appreciate their help delivering and mounting the tv. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service! nice guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C1 OLED TV line offers one of the best pictures we've seen, with nearly perfect cinema color. It also features AMD FreeSync and Nvidia G-Sync, making it a terrific high-end option for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation and the quality of the crew. They were responsive to my requests. They cleaned everything up extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed our new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was mounted by your techs and we couldn't be happier with the job he did. He was super efficient & did the work exactly as we requested

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Hire the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the Best! Respectful, friendly, and most important knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation absolutely worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second install. Both were excellent in scheduling, arrival times and overall quality. Installers were knowledgeable, friendly and cleanup after the installation. I will always use this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did a perfect job installing the TV. They adjusted and leveled the TV perfect. Great job!

    I would recommend this to a friend