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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I like the Geek Squad and the Total Tech option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job by installing my TV to the wall. I would recommend the Total Tech option.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 associates who completed the work at my home were very courteous and helpful. they answered my questions and did great work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and finish their work pretty quick and then cleaned up the area after mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    "The Squad Does IT Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis & Aiesha were amazing! I thank them both for their professionalism and technical know-how for getting my TV up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service from Dave and Daniel . They were great.e efficient, clean, and precise. I would ask for them if you were having anything installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removed and reinstalled our TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time, uninstalled our wall mounted TV and reinstalled it in our new unit. They were efficient, pleasant and advised us on next steps to get cable installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome. It pulls out so I can easily make cable connections. And it works well with my Sony 77 OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat its a great tv. The picture is amazing. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love it. Pull away from the wall and turn it a little is all we needed. Glad we decided to get this instead of the stationary wall mount. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad actually called and let me know they can arrive earlier if I wanted which worked out great, very fast, clean and professional installation of my tv wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did an excellent job mounting my TV, surround sound system, power source, etc. They were extremely friendly and cleaned up the mess! Great job to both of them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What an efficient team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent when mounting our new tv on our family room wall. They made sure the height would be perfect and the centering on the wall was just where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome install by the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job with the installation and communication of how to use the new tv’s. Their professionalism was above and beyond the call. I am extremely pleased with the outcome!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great kid mounting and setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes they installed very quickly and tested the TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team sent to hook up my TV and mount on the wall. They were super efficient, answered all my questions and was very respectful. Great team.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ed was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fabulous. They remained throughout the afternoon and made my life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a excellent job installing my tv. I would recommend using the geek squad again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pure quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to have anything mounted is to have these professionals mount it. Super fast and clean

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv, mount, and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay the did the installation was punctual , neat , and kept us informed with the progress. He did a very good job and made recommendations, we highly recommend him.

    I would recommend this to a friend