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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and Friendly Installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I utilized Best Buy to mount a TV in my bedroom. The installer was knowledgeable and provided guidance on where to hang. Would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came and intalled the TV were great. The picture and quality on the TV are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my tv above my fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad had the best advise for TV Mounts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I didn’t have the correct size TV Mount, the Geek Squad gave me a thorough understanding of the correct size Mount to buy fir my size TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting is done professionally, the technicians are really helpful, came in with face coverings, and disinfected everything before leaving. All in all good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounting multiple televisions in our home. They came in and measured, set the mounting brackets, and hung the TVs to our satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic! Really appreciate their help delivering and mounting the tv. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Very Much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have gotten a better pair of agents to install my TV. Due to my fire alarm, TV mount adjustments have to be made. Well pleased with their service. Could not have been better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE GREATEST (GOAT) FOR TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley was the perfect installer for my family needs. I would prefer to request him for my next job which will be forthcoming within the next weeks. Additionally, I will be purchasing a new tv from your company as well. Thank you Geek Squad and Riley Mccormick. Dr. Lender

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents to down my old broken tv and installed my new one. They set it up and gave a tutorial on it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficent and quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficent. Friendly. Got the service done correctly the first time with no isues

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, especially for the cost and liability of hanging a large TV. They will even attach to cement or metal studs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness the Geek Squad had this mount already on their vehicle as the one I had previously purchased didn’t work well with the Samsung tv I had. Installation was quick and fast. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mike’s TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , I love it ..!! It was the right mount for me. It pulls out and you can turn from side to side for different angles. It’s great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job best buy onsite geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bòth guys were very nice in installing my tv on the wall and did a great job. On time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative (Antonio) was amazing. He communicated with us from the day before his arrival, throughout the installation and even left his number in case we ran into additional problems. He was also great in educating us on how to better understand navigating through the remote control and different channel options. Antonio is a very pleasant young man and very patient. We are very happy with all that he did.

    I would recommend this to a friend