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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38672 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 38,672 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv mount couldn't be happier with this purchase works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick and the work is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my TV and soundbar did a GREAT job definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody did an EXCELLENT job installing and setting up my new kitchen TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did good job mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job mounting 55 Sony Bravia inch TV to wall in living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It did take the TECT long to connect my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad TECT was very professional and polite. Once he installed my TV he walked me through setting up different Apps and devices on my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek install for picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great couldn't be happier. Very professional explained everything in detail. Did not leave until we felt confident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan was amazing. Professional and was able to answer my questions in a way I could inderstand them. Top notch dude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very nice answered all the questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad fellas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came twice due to first tv arrived broken. Second set of guys were AMAZING! Gave a tutorial and excellent advice on how to get optimal sound from our Sony soundbar as well. These guys rocked!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good Job. Very neat and clean. They even took the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work, done in a timely manner, and efficient at what they did. The service was shorter than 30 mins and was well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great but I took a star away because it doesn’t make any sense to charge for mounting the new TV and taking away the old and an extra charge for dismounting the old TV. This was the only complaint in one would have been a great service. Honestly, charging me separately to dismount the old tv!?! Shame on Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and extremely quick service. Very impressed with the installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great pic great value can’t beat it well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Setup & Mounting, 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in my first review, I am disappointed with the cost of installation that took no more than 30 mins. Travis and his assistance were professional and proficient. I was charged additonal $138 to install over the fireplace. I must have missed the fine print. SMH!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most flush mount I ever used. Sucks I couldn’t use the on provided by lg .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out on time very professional I would tell my friend if they need anything installed to go with best buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were thorough and very competent while listening to my desires for my set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer and have always installed these myself but since teh TV weighed 120 lbs I decided to use the installion service. They followed all the same carefull steps that I would have. Really nice guys, professional and efficient.

    I would recommend this to a friend