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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,692 reviews
  • Rated 5 out of 5 stars

    Mrs. E.S. Summerville,S.C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical agents mounted my tv on the wall and because I bought the tilt out from the wall mount they showed me how it works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted the wall bracket & TV, and set up the smart TV. There were fast and effective. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative (Antonio) was amazing. He communicated with us from the day before his arrival, throughout the installation and even left his number in case we ran into additional problems. He was also great in educating us on how to better understand navigating through the remote control and different channel options. Antonio is a very pleasant young man and very patient. We are very happy with all that he did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my tv set up and working in no time at all. Worthwhile service that I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv, connected my devices and explained how everything worked. They were on time, professional and very friendly. They also answered all our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very impressed with the set up and mounting of my new TV. The people who came out knew their stuff and were respectful and very pleasant. They were excellent. The only negative was the sound bar mount. Unfortunately, the mount I ordered was not available at the time of set up. I would have thought that with an appointment all the inventory would be available. Since I didn't want to have them come out again, I purchased a mount they had in their vehicle, which was more expensive than my original order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and connected my product quickly and cleaned up all mess. Walked me thru operation of device. Recommended height based on location. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted this to the wall, tv to the mount. Ran all the wires behind wall except the power cord. I had purchased and installed the power cable management kit and that hid the power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a professional job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our TV on our wall. They were very careful not to make or leave a mess behind. They were also able to cover holes left by previous mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was knowlagable and thorough!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time they came out we discovered I have 20" studs not the standard 16" studs. So I had to take the mount I had bought, order a new one and have them come back. Ordering the new mount became some some of a problem itself but not for my agent. When she came out she asked if I had the new mount. I said I ordered it and assumed she would be bringing it with her. Apparently it never got ordered. She was able to order it and have it delivered within a few minutes! The delay in having the 65"TV (bigger than I've ever had) mounted gave me time to change my mind about where I wanted it mounted. So it all worked out for the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used Geek Squad for installation of my new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my Lg 55" OLED tv. It is on a brick wall over my fireplace and the agents made sure it was securely mounted in the optimal viewing height and exactly centered on the fireplace. After installation they set up the TV and went through the TV features and remote. They made sure I understood how to change viewer preferences and where all of the connections are They did a great job and reinforced my decision to use their installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficent and quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficent. Friendly. Got the service done correctly the first time with no isues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Arrived on time, took their time ensuring the measurements were correct. Quickly put the TV on the wall. Great team work between the two.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv, asked us questions and gave helpful information

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV & sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service to mount big screen TV & sound bar. Very happy with the mounting and the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Geek Squad Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks (2) were knowledgeable, courteous, & most importantly, did exactly what we wanted in a minimal amount of time. In essence, a pleasurable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure to watch true professionals install this. I would probably still be working at it. They were fast and worked through fast and easy. Great work Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my mounted tvs… They were very efficient, courteous and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting my TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Tim did a great job mounting our TVs They were professional and since we were new to streaming they gave me some excellent tips and advice on how to optimize our experience.

    I would recommend this to a friend