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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new The Frame TV1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & quick! Neat & tidy! Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A representative from Best Buy's Geek Squad arrived during the window scheduled and installed my new TV on thexwall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs showed up on time an$ in 45mins my tv was mounted to the wall. It was so fast it made me think that I could have done it myself. Techs asked me how high I actually wanted the tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent of delivery, deinstalling the old tv, installing the new tv and demonstrating how to navigate and use the new system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad expertly installed my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was part of an overall over haul of my entertainment system. The Geek Squad folks did a great job mounting the TV on the wall. Would definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT job by the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to install our TV above the fireplace; I thought about doing it myself but instead put it in their hands. I was also protected if anything were to happen day of or if the TV had troubles in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Geek Squad Guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 guys over on Christmas Eve to install 2 wall mounting for our TV’s and a surround sound. They were both experts and did an outstanding job!! Also very personable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pure quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to have anything mounted is to have these professionals mount it. Super fast and clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    me am not bot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount fits my 55 inch samsung tv beautifully and it adjusts and everything. Also me am not bot so me advise good.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Juan Carlos and Miranda are an awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the install! They were very knowledgeable and accommodating!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great..on time did a fantastic job...did clean job..hooked up TV and explained everything to us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a excellent job in setting up the TV and removal of tv boxing great job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly and even mounted my Roku on the back of the TV to hide all the wires. After they were done, they cleaned up after themselves, Excellent service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted TV to the wall in our den

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV on the wall in our den and connected all our devices. The were very professional and were very careful with our property. I highly recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount reveiw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the geek squad helped me with setting my tv up and mouting it they did a perfect job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the professional wall-mounted installation by Best Buy of my 55- inch curved screen TV. The Installer was knowledgeable and able to help me get my cable up and running in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the BEST at TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve, the Geek Squad agent, did a wonderful job of dismounting the old TV, unboxing and mounting the new one. He was polite, knowledgeable, and fast-working.

    I would recommend this to a friend