Customer Ratings & Reviews

The guys were very friendly answered all my questions and even helped set up all my systems to my bew TV

Professional! They had Best Buy on their shirts. They knew what they were doing and weren't 3rd party contractors. Sure could tell the difference! The price is too high though!!

The guys who came for the TV were fast and friendly, and made sure the TV was fully set up and working. Plus, they gave us friendly advice about the area! Great experience! Plus the TV looks great above the fireplace!

Mark and his crew did an amazing job for the 2nd time. Clean, courteous, cleaned up after and explained all the features. Thank you!

Bòth guys were very nice in installing my tv on the wall and did a great job. On time too.

Elijah came out to fix and hang a failed tv hang attempt from a previous GC. Elijah had no problems in hanging the tv above the fireplace, offered his expertise in repairing the previous wall damage, and was super friendly. Him and his business partner were more than knowledgeable and very professional. I’d fire Elijah again!

This is a no brainer, scheduling was easy, the team showed up on time and were very helpful and quick in their set up.

When we purchased a TV for our new home we added on the extra 266 installation fee, we were super excited to have a seamless installation process trusting Best Buy and the promise to deliver , we got multiple confirmation texts leading up to our installation date (12/14 Today) even the morning of at 6:47 saying to be ready they will be her 10:30 am to 2:30pm. We planned the whole day around it BUT THEN we get another text saying that this needs to be scheduled, we called the useless customer service call center and they could care less saying it was never scheduled and needs to be scheduled .. could not give me any answers as to why I got multiple confirmation texts saying it was scheduled for today 12/14, naturally you end up frustrated . It’s an oh well not my problem for them.. they pushed it out another week so I don’t know what to trust . We had family coming for holidays so this is very frustrating, see pics and will post update at this time still have NO TV NO $266 installation and NO answers.. be wary buying as they do not seem to value your time as a customer or your money you paid for a product/services .

Terrible customer service. I purchased security cameras for home with installation. The first time someone came out to install the cameras they were from a third party vendor. Why??? I have total tech. The next time they came out to install they didn't have the proper equipment. Friday I got a email canceling my install. To date nothing has been installed. I'm returning the cameras a closing my account. This is the way you treat customers that been with you for over 20 years?

Love this can swivel tv for better viewing angles for my Sony tv

Everything went perfectly. They set up the TV in no time and were extraordinarily friendly.

Geek squad is the Goto to get things done I recommend them

The agents installed two TV for me this year and connected all components with great ease. They went out of their way to preform what I needed done. Way to go I could not have asked for better service

Mike was Great! He removed the old tv and mounted the new one with ease! He spent time in setting up the tv and added my apps! A True professional

I just moved into my apartment, I visited BestBuy and I bought a brand new 50 inch tv with the wall mount and I love it. It looks really good on the wall and I appreciate bestbuy installing it as well.

The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

The agents mounted the tv for my father and showed him everything he wanted to know. They were professional and very courteous. It turned out to be a great present for my parents with great service.

The two young men that showed up at our house did a great job. They were very knowledgeable very respectful. Even helped us navigate through some of the apps.

Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.