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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 471 Showing 9,401-9,420 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were quick and they cleaned as they went along. They demonstrated and stayed to make sure that I understood how to use the remote and navigated me through the channels

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Crew was very patient in explaining how it all wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted in a timely fashion. Crew was very knowledgeable and answer all questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the rack and tv. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went way beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josue and Kevin were great. They walked me through all of the TV features and how to navigate through it all. They were very professional and went way beyond to educate me. I greatly appreciated them helping me! Thanks so much.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to my house and mounted my tv were absolutely amazing! Very courteous and answered all my questions. And they were in and out in 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, eveything from the picture to the mount was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better installers, very professional, knowledgeable and explained everything they were doing during installation. Very, Very satisfied with the quality of work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came to our house was very professional and friendly. He showed me how to work my television and did an awesome job with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so kind and polite and funny. Took the time to explain everything. Mounted my tv quickly and with care. Fantastic service and personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was profession in mounting the TV. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Basic TV mounting was awesome. The technician was so professional with mounting the new on an existing mount and drilling the holes and mounting the old TV. The job was done to perfection!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team that came installed the wall mounted television. They did a fantastic job. One more reason to purchase from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous. They were very proficient and worked together. I had two TV'S mounted and programed. I was hesitant about using this service but not now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was done expertly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knows what they are doing. Perfectly mounted my TV. Adjusted the tilt as per my request. They are pros.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job mounting bracket and tv, no mistakes,no messes,extremely nice professional technician, microwave is next.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was absolutely the best installer I have ever had - explained things well, took care in how he handled TV and did an outstanding job - cleaned up afterwards - A+

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job on installing the TV, the only problem was I did not receive any books on the TV as far as user manuals.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service option. $$$$ though when not live that far way from store purchased at. Should have mileage tier that calculates the cost.

    I would recommend this to a friend