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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV setup perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed and connected everything perfectly which I appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the TV install. Very communicative, punctual and completed the task in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was very professional and courteous. They mounted it with no problem above my fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys worked quick and professionally to install my first owned tv wall mount. Love the product and the tv that goes with it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrive on time which is something that is very important to me. The installation of the TV was quick and efficient. I would highly recommend this service to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted the wall bracket & TV, and set up the smart TV. There were fast and effective. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I like the Geek Squad and the Total Tech option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job by installing my TV to the wall. I would recommend the Total Tech option.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 7th TV install and always a great experience. Two guys came to mount our 77 inch OLED and looks great! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and professionally. They complimented each other's movements.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    SeemlessInstallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out was fantastic. He set the tv up quickly and professionally. He also made certain I was comfortable with using the remote the way he set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad was very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instilation went well , easier then i thought. my geek squad people were very friendly and made sure everything was hooked back up and programmed my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that were out to mount my tv were very efficient and knowledgable about Best Buy products and services. They set my tv up and showed me how to work the remote with the different apps.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my 86 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Techs! friendly, professional, on time and were really quick. These guys mounted my 86 inch TV for me and did a great job. Thanks guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and effeciantly! They removed all packaging and hooked it all up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home new tv new gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great no hassle buying experience my wife and so had at Best Buy. We were looking for a XBox X and a new tv for the house. To our surprise they had the Xbox X in and we jumped on it and scheduled for the installation setup for the tv as well. We had a great experience and we are looking to purchase all of our electronics at Best Biy whole we have the TotalTech for all things electronic in our home. What a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was very quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new tv, sound bar and subwoofer easily. Then took the time to answer questions and demo the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people showed up on time. They were professional and courteous. And did a excellent job. I would recommend Best Buy installation to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted our Frame tv and soundbar. They were on time and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    actual work was great; back office really is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over 35 phone calls and emails just to get my credit card receipt; never showed up the first appointment time as they "rescheduled" me without telling me; missed the next one too. Third time they showed up. The guys who showed up and did the work were great and did a wonderful job, so that brought the average up to 3 stars. But the back office, scheduling, phone centers, local store, mishandling of my monies, etc., and nobody getting back to me (even to this day) nor owning up to the issues, it would otherwise be zero stars. so they get the job done, but beware of the horrible, horrible service before then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had a tough task for where we wanted the TV but they got it done and it looks amazing. They were very professional and I will always have Geek Squad come hook up my tv whenever I get a new one.

    I would recommend this to a friend