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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exceptional during the install. Extremely professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and put my tv up on the wall, programmed it, and make sure to answer my questions before they left with all the packaging.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount reveiw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the geek squad helped me with setting my tv up and mouting it they did a perfect job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad TV Replacement/Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took care of our mounting and connection well, however our overall experience with Geek Squad has not been positive. I took almost a month to get someone out to replace our defective TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV to the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came at the appointed time and did a very nice jobofmounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mount. Not much else to say, but it was very easy to install and be able to hang the TV. Works great. Geek squad was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and professional. They did great job. I am glad best buy offers this service to total tech members. I recommend it totally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came set up my TV put it up on the wall in less than 30 minutes. Didn’t make a mess didn’t break anything great service very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time. He was very friendly and knowledgeable about the product. His install went quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys helped me determine the best height to mount the tv. They carefully installed the mount and hung it on the wall. They also hooked up my existing devices and got the tv on. The 65" tv was too wide for one person to install it, so I glad I purchased this service. The installation guys were very friendly and professional. Installed it in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job best buy onsite geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bòth guys were very nice in installing my tv on the wall and did a great job. On time too.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this service in January and March. Definitely worth the cost with the tech plan. First set geeks sent 2 technicians and that was a lot easier with such a large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a terrific job. They were friendly, efficient and careful not to make a mess. I was very impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done very professionally and they care about their customers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very stable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount is stable and secure It is easy to move and stays in the position I move it to. Great purchase for a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived, bringing my new TV to the house. They set up the TV on the wall above a fireplace. They also made the cords nearly invisible. I highly recommend paying the setup fee.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Haul away of old tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for delivery, mounting and setup at the premium price $149.99 and was told that hauling away the old tv would be extra, be aware that the premium price does not include hauling the old tv away. I chatted with Best Buy several times and that’s what they told me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad was awesome and had my TV up and mounted and left the space clean. They were efficient, knowledgable and gentle.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful & knowledgeable. Every question I had for them, they were able to answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home new tv new gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great no hassle buying experience my wife and so had at Best Buy. We were looking for a XBox X and a new tv for the house. To our surprise they had the Xbox X in and we jumped on it and scheduled for the installation setup for the tv as well. We had a great experience and we are looking to purchase all of our electronics at Best Biy whole we have the TotalTech for all things electronic in our home. What a great deal!

    I would recommend this to a friend