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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 38,692 reviews
  • Rated 5 out of 5 stars

    Great for Live Sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture.Really great if one likes sports.No glare.Mounted 65 inch on my wall with the 49 dollar bracket.Geek team did great job installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Fire TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the young man who installed the TV was wonderful. I've been very frustrated by Comcast who sent a new box and remote which I could not program, but finally got someone from Comcast to do it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Incredible work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an amazing job on our 65” and speakers. It looks really cool. Just make sure you have all the cables you need for no surprises on an inside the wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium television mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my television quickly and professionally. I was highly impressed with the work. I would definitely have them to mount any and all televisions I have.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and professionally. They complimented each other's movements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well. The guys were friendly and professional. The internet at the nursing home was not the best and we should have known that before the purchase, even with bad internet, the TV works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV relocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time, were very polite and professional, and quickly finished the job and cleaned up efficiently. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad you're awesome. They come on time on the delivery dates, very professional people. TV connect and mounting..just perfect. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install technician, Ryan, was very fast, efficient, and friendly. He mounted my TV, set it up, and configured it to work with my cable box and Bose Soundsystem. Fantastic service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Not early but get work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived within window of four hours within the last hour would have hoped earlier but installation was done but removed an Apple TV box which I wish they hadn’t and have called for them to return to fix

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They were on time, polite, professional, and friendly. If I ever need anything else from the Geek Squad I hope I get these two guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting Can't Not Lay in Middle When Flat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, friendly and competent young man installed our tv (on the wall) and everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They do it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation personnel did a great job of mounting the television and took time to show us how to use everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices. They were quick and friendly! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came in on time before Christmas and mounted TV and Soundbar and made sure it was working properly and examined how to use all remote and Smart apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explaimed everything in detail of the install.Was neat and clean during and after the install.Impressed with how courteous the installer was.

    I would recommend this to a friend