Customer Ratings & Reviews

Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

This was a great experience. The team was professional and respectful. Very helpful and detailed work! Installed a new tv mount. Set up my Sony Tv Highly recommend

The two men who came to my house to mount my TV and install my soundbar were on time, courteous, efficient, and they listened to my needs - so overall great, professional service. I would recommend using Geek Squad!

The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

all geek squad members that were apart of the installation of my TV and soundbar were incredible helpful and professional

These guys are professional and stand behind their work 100%. I needed the TV in a specific spot and had dimensions laid out and they nailed it to the T!!! HIGHLY RECOMMEND!

I had engaged geek squad to install a 4K TV on the wall in our family room. The tech was on time, knowledgeable, did a great job, and provided helpful hints using the mount and working around it's quirks.

They were on time quickly mounted my tv and showed me how to use it. They were great

Im so glad i had this mounted. Very convenient. The guys who installed were amazing and talented. And fast and ON TIME

I purchased in home TV installation. On the day of my install I received a phone call that they will be arriving in 25 min to install my television. The two geek squad individuals arrived on time to my place of residence. A big thing for me is that they both wore shoe covers. I definitely appreciated that. They asked questions about my tv mount needs and requirements. After we select the right height the work began. After they installed the mount and placed the tv they briefly reviewed with me how to use the television. All my questions were answered to my satisfaction. They even had the option to purchase a surge protector while since I did not have one. It was an easy transaction. The entire install was about 35 min.

Everyone was professional and knew what they were doing - it was evident. Great job, they even accommodated our short-notice requests. Great job everyone!!

The service was great - I was notified when the individual was on the way to my home and they arrived within the expected time frame. The work was completed quickly, requesting my input as needed. I would use the Geek Squad again.

Crew was very knowledgeable and customer focused. The only reason I did not rate them 5 stars is because their phone support specific to scheduling/rescheduling was abysmal to say the least. But the installation crew was awesome!

They were very professional and finish their work pretty quick and then cleaned up the area after mounting the tv.

After replacing the first new Samsung that was malfunctioning, the replacement 55 inch mounted Samsung works well and has a great picture

This team was amazing! They came in with masks on, very professional, and answered all questions I had. Also a great sense of humor. I would highly recommend them again!!!

Wonderful service. The installers were efficient, knowledgeable, accommodating and professional. They could not have done a better job.

Great guys. Did a wonderful job and helped me with a couple of small tasks.

They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

The installer were fantastic. The store did not have my TV that was supposed to be installed and the technicians went out of there way to find the TV in another store. They came out and did a great job. Explained everything and even sold me a soundbar connector which is great. They were a little late because they could not find the TV at first. I knew why they were late because they had explained what was happening. Extremely professional under difficult circumstances.