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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 474 Showing 9,461-9,480 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV we’re fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic as usual and they even suggested a sound bar if I needed it for my father who is 90 years old and deaf I am considering

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sync My Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service and knew exactly how to install. The installers make it look so easy! And they programmed my personal remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Feel credit should’ve been given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit should have been given as this was a simple install not premium. They didn’t install a new mount used one that was already installed. Should have been 99.00 not 199.00 way to expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Do it, do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and efficient, I recommend the geek squad install. We payed the extra for the in-wall wired and it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing my TV. It saved me from what would have inevitably been a lot of tears, screaming and holes in the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and effeciantly! They removed all packaging and hooked it all up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service! Making it work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad! They make it work- I had a mount on the wall already that would work for the new one, so they used that one instead of the 250 one I bought just in case!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV VERY WUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is thoroughly professional and if Geek squad takes care of our installation, we can be rest assured that our product is in safe hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent service from the Geek Squad. Showed up on time and got the job done quickly and we’ll.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates that came out were great! Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have an installation equal to or better than the product I bought. I wanted the TV straight and all the proper heights and angles. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that assembled my cabinet and hooked up our TV did an outstanding and very fast efficient job. I highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient. He did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only did a great job mounting my TV, but connected my DVD and my cable box with no problems. Everything worked great the first time I turned on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were the greatest. Helped us set up everything and answered all our questions. Even made a second trip to help us with setup. If you are tech challenged, it's worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives completed a professional installation which I am very pleased. They were very competent and professional. I would not hesitate to recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and awesome instal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting my tv above my fireplace! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything. Tested the system and extras perfect

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job installing our tv they cleaned up and showed us about our new tv! i told them the did a good job and they did it very quickly

    I would recommend this to a friend