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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad continues great reputation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prompt providing installation for my peripheral equipment and television.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected professionally to all components. Total tech support is the way to go! Don’t know what I would do without it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Secured my wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very knowledgeable in securing my TV to the tv wall bracket. The agents service was quick with pure Excellence. Extremely courteous and helpful. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly, on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient and courteous, would be happy to have them for any future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came and intalled the TV were great. The picture and quality on the TV are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assemble and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was somewhat tedious and the squad put it together and set it in to place. Next they mounted the television on the adjustable arm allowing the screen to swivel. The wires were all corralled down the center pole and neatly tucked away. Yes, wires as my found system is an older Harmon Kardon with 5 wired speakers and big subwoofer. Next the electronics were all synced: satellite provider, surround sound system, router and the tv. Remotes all integrated to work very well for the components and set up was phenomenal. Great service oriented technicians is the Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I can pull the tv towards me and turn it right or left. I can also tip it down. I put it in my art studio so I can upload images.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They wore masks and booties too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his Teammate did a great job and installed my 75 inch Sony in less than an hour. They educated me on the use of the control and took the time to answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall with explaining remote and TV set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad got my remote to work with direct tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and adjusted the tv where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and an expert in the install of TVs. He installed a mount and a 55" TV in the living room and a mount and 50" TV in the man-cave. He also installed a sound bar on the 55". He was quick and efficient but took time to explain the remotes and unique features of each. Will definitely use Geek Squad for all future installs.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad in stalled my new TV and removed one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional and I am very pleased and I will being used them again in June when I move for removing my 2 wall mounted tv’s and remount them in my new condo.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did their job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Its holding the tv just fine. Geek squad did a wonderful job putting the tv up on the wall. I would recommend them to anyone wanting to mount a tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted with Precision / Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom installation of TV on wall was spectacular. Fred, the technician, was a pro! The wall was not damaged and he knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and excellent knowledge to remove old nonworking TV and remount another TV and sound bar on the wall bracket purchased earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Dee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamaal did an amazing job. Very knowledgeable and kind. Answered all questions without hesitation. Explained everything I asked and didn't ask about my TV. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pure quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to have anything mounted is to have these professionals mount it. Super fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came and mounted my 85 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and mounted my 85 inch tv to the wall. They were very good at what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and professionally. They complimented each other's movements.

    I would recommend this to a friend