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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and showed me how to make adjustments as needed

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and remounted my tv to a different wall. They are fast and clean up after themselves. Well worth it to have them do it for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job and installed my product wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as usual. The agent arrived on time and was professional. He explained everything pertaining to the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and in time. They showed me how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    They used the mount that was already on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I already have fit the new TV so it did not require attaching a mount to the wall. They used the wires that were also already installed. They did have the TV working and show me how to operate it before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Came on time, heard my concerns and addressed them and extremely patient with my numerous questions. A techie I am not…lol!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was installed correctly and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed correctly and working without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are no Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in with face masks and shoe covers, mounted our TV and set it up in our bedroom and two of our guest rooms as well. Very Happy with the service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad excels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough, they also tested and gave me some ideas on how to improve my weak WiFI signal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with my Samsung 85 inch. Would use again with future tv's. Easy to move and connect to back of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install our Tv bracket went far and above what he needed to do. He was very patient and kind! My Husband has Dementia and this item along with the Tv were installed in our bedroom...my Husband slept through the whole thing! Lol Definitely would recommend your service and store with family and friends! Awesome Service!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quickly installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all my devices and explained how they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out to set up my tv was very professional and knowledgeable. I should me how to used the features on the tv. He was very patient and he made sure I was satisfied with everything before he left. I beleved his name was Landon.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two professional, personable and proficient installers. Arrived on time and had our TV mounted in under 30 minutes. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Super service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek is super !!! Come in time !! Fast install I recommend 100%!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent installation. Exactly as i hoped/expected

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Bedt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that set up our TV, sound and games were incredible. Very polite and professional. They were on time, neat and cleaned up everything. They were excellent going over everything and easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job with install - professional looking and classy. I have annual tech support membership so the $100 install was well worth it.

    I would recommend this to a friend