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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 476 Showing 9,501-9,520 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt and very pleasant. Installed and set up the new TV in no time. Made sure the remote was working and set up the cable and all the streaming services so that everything worked exactly as with the old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 associates that mounted 2 large TV and speaker were fantastic. Friendly, very knowledgeable, efficient and made sure everything worked perfectly and we knew how to operate the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed tv super quick, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the installation cost. We are not handy, so I am always paying for assembly of things I buy for our house. These guys were great! Would absolutely have them out again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was quick. The servicemen were professional. They made a very hard job look easy. I have total peace of mind that my TV is safely hanging on the wall. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where on time and did a great job. They knew what they were doing and included me in the decision on where and how high to mount. Great value and great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this TV. Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The colors are so vivid. Roku offers so many other choices so there’s always something to watch. This TV is easy to set up and the remote tells you what the battery needs recharging (an awesome feature!). The remote also has 2 buttons you can program as a shortcut to any app of your choice. So glad I bought the Roku instead of Amazon Fire TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled 2 TVs to be mounted, they arrived promptly and were very nice and knowledgeable. Put the TVs up in a good timing and even cleaned up any mess that was made. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex and Matt were very professional and answered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents carefully mounted my tv and connected all of the devices. They also configured all of the software on my television to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing the mount and the 85 inch tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I would not use anyone but the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time quickly mounted my tv and showed me how to use it. They were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new bedroom tv. Our old set came from Best Buy also lasted 12 years. This one is newer very nice picture.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad spent a lot of time fixing 3rd party contractors mess. Vey professional, courteous etc. I would recommend their services to anyone needing professional equipment installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly and correctly by the installer. He took the time to explain how the tv and remote worked. I’m very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed the tv and sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound system and were very professional and courteous. They were very informative about their arrival and did an excellent job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went out of their way to find a solution for an issue we did not foresee. Also, they took their time to explain the remote and TV setup features.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV setup perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed and connected everything perfectly which I appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 77 inch setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung and setup my 77 inch TV. Made sure it worked properly and made sure I knew how it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad handled this installation on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was quick, on time and professional. They connected all my equipment with out any issue. The TV itself is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new Large screen TV on wall with mount. Very professional and courteous. Helped me to set up TV . Would definitely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for our new TV is sturdy and mounted to the wall well. I like that we can easily adjust the angle of the TV. This mount was very reasonable, and it was easy to install.

    I would recommend this to a friend