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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    This was a fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic service, and the installers did a great and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were very friendly, quick, and respectful. They kept me informed through the process without telling me too much information.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys were GREAT!! Very courteous and professional. They did an outstanding job of installing my TV. Would highly recommend them for this again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great came in inclement weather and expertly removed tv from mount and carried new 85 inch TV and with great care mounted tv. Excellent work Geek Squad!!!?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, quick and careful. My yv was up and running in less than 1/2 hr

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation was performed by a third party contractor. They were prompt, and did a very good job on the install and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Flawlless Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Best Buy team install 4 televisions ranging for 51 inches to 83 inches in the past 2 months. Every detail was taknt care of. The installers were profesional, friendy and helpful. We could not be happier with the results. I have also had a washer , dryer and pedestals installed with the same resuts…. Why would you go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    People who moumted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who came were fast professional and amazing

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job and came very quickly to set it up!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested they did a great job. Took an older tv down moved the existing one to the room where the old one was and installed the new one in the family room

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Impeccable installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and solid. Highly recommended. Has multiple adjustable angles including tilt. Hold up easily with 75’’ TV The Geek Squad guys were on time, impeccable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv to the wall and set-up the Roku and installed all my apps. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Geek Squad showed up, was immediately told that the TV mount might be the wrong mount for the TV. I then explained that the TV mount was purchased through Best Buy service support. After the TV was mounted the 84' TV top tilted top forward. Was told that is how the mount is designed. Then I wen to the directions and had to inform the installer that there additional pieces needed to lock the TV mount, so it wouldn't tilt forward. After that the installer mentioned that most places would charge an additional $100 do unmount and remount the TV, and it wasn't my fault that they had to unmount the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and setting up TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came was very helpful and knowledgeable. He went above and beyond in doing his job. He took his time, and didn’t rush. But unfortunately the TV is mounted too high. It’s hurting my neck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and prepared brought a back up tv mount just incase and we needed it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted the wall bracket & TV, and set up the smart TV. There were fast and effective. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very friendly and knowledgeable. They did a fantastic job installing my daughter’s tv on the wall and made sure everything was perfect. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kudos to GeekSquad! The installers were on time and professional. I was well informed from start to finish. No mess or clutter. Dependable Service when it matters most. I will definitely recommend and use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great..on time did a fantastic job...did clean job..hooked up TV and explained everything to us.

    I would recommend this to a friend