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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was professional and kind and performed his work quickly and accurately. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came was able to mount and connect our 65”t.v in like 15 mins or less.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer. Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the j stalls took of this tv in my main bedroom. There was already furniture in the new house and they were able to work around it without damaging anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job done Excellent service Very polite Have used them 2 times in last 6 months

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Frame TV above my fireplace. It was a tricky job because they were installing on a tile wall. Maleek made it look easy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad employees installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees mounted my tv and connected all devices. They were very professional and customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick. Plan saved on the finding an independent and the fee was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed our TV in a professional way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super polite and helpful. They even wore shoe covers to come into the house. Mounted the TV exactly as I had asked. Helpful in showing us how to program it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was perfection. They were careful with the home environment and everything went smooth. I was having two screens mounted. One was on the second floor and a Roku sound bar was included for each. In a little over a few hours everything had been mounted and connected. Fantastic service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team wall mounted my 65 inch TV and connected all my devices. Everything worked beautifully. The guys were very nice and certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and in time. They showed me how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV with professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather have Geek squad installation than Third party installer. It would be considerate if Best Buy give this decision or option up to the customer who make the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV bigger than life - Up and Looking Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad is the only way to go when hanging large TVs. They have all the needed tools and know-how ... not to mention they bring the needed man power. Much Appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Two men came to install and mount two TVs. They were polite and informative. While one mounted the other cleaned so they were efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Two men came to install and mount two TVs. They were polite and informative. While one mounted the other cleaned so they were efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connect all my devices in less that 30 mins

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was very professional and courteous. Did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work bt the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installed the new tv and cleaned up the box, packing materials etc. He was very nice, prompt and hooked everything up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the customer service level Oscar abs Chris provided. Their professionalism and knowledge exceeded expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a hard area to mount a tv and they did it perfectly.

    I would recommend this to a friend