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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was, quick and he was very clean. He took is time an showed me what the TV can do an how to use remote. He did his best to make it look ascetically appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mat is a brilliant and a very experienced tech. Knew how to succeed with obstacles that he faced. Professional and wonderful attitude. NOTHING WAS A PROBLEM.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful! He put up the wall mount, mounted the TV and hooked it up to all devices ! Also walked us through using it! Wonderful young man!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came was able to mount and connect our 65”t.v in like 15 mins or less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Hassle-Free Service from Geek Squad – Smooth TV R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was effortless—even when I returned the TV, they unmounted it without hassle and offered to remount it at a later date whenever I purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation for Samsung Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Kind. Polite and was flexible with a quite difficult wall mount. They were able to adapt to the type of stone and mounted it in a great way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a quick, clean, no hassle install

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I highly recommend Best Buy services!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! This was easy, with great communication and the TV looks wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came set up. The TV was pleasant. I had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very respectful, efficient and thorough. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did such a great job the first time out I had them come back out and add another TV mount and TV. They were very helpful and answered all my questions. Very polite young man

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Third time and still a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is excellent and efficient. They have put up three TV’s for me and have not failed me yet. They were professional, quick, respectful and clean. They are excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They was fast and courteous ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done great just had to switch out tv the photo one did not fit mounted on the wall so they took it back I believe still waiting on a refund on it as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Best Buy Install of two Sony TV’s !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of installers. Arrived within the scheduled time. 2 sets installed without damage, cleaned up both areas meticulously. Both individuals were polite and knowledgeable of their task. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing 82" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job mounting and secure my TV to a wall and connecting the TV to the video components. They were very professional, informative, knowledgeable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Knowledgeable and accommodating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came took my old TV OFF the wall and mounted the new one. Then set it up exactly the way it was before. Easy transition from one T V to another. Very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and efficient job. Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional job. Very satisfied with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was super nice and did a great job installing the tv mount. They were friendly and answered all my questions. I love that they clean and tidy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Frame TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of TV's without a hitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my 2 TVs without any problems and without any delay. It would have taken me, if I could have done it, to much time. I will definitely be using Geek Squad again.

    I would recommend this to a friend