Customer Ratings & Reviews
- SKU:
- 5948511
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great TV Wall Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my television & was very courteous, thorough & quick. Removed all trash from the installation.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Very efficient, knowledgeable & neat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very efficient and fast. He took pride in the quality of workmanship & was very neat. He took the time to setup the TV and went over the features and how to work the remote & TV.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Totally professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job installing my wall mounted TV and sound bar. They also observed all the proper CDC recommendations for keeping safe during the pandemic.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 4 out of 5 stars
TVs look great on the wall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my 5 TVs throught the house. They were professional and timely. One installer made a mistake and cut out some drywall where a beam is located. The dry spot was poorly covered.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Service was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys. Did a wonderful job and helped me with a couple of small tasks.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had great service. The team called prior to the visit and was timely and provided great service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
This was a fantastic service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a fantastic service, and the installers did a great and were very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
TV hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a great job hooking up my new TV and receiver , cleaned up after they were done.I would use them again
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad did a great job setting up TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great set-up and tv mounting service! On time as well!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
75 inch TV hung on wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are good , neat and very professional. In the future if their is a electronic job that has to be done I’m calling the Geek Squad. They did a fantastic job .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 2 out of 5 stars
Lack of customer service and courteousness.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will start by saying I am giving two star for this one appointment I had and not for the entire Geek Squad team as I have had an awesome experience with you guys before. On 12/28, The guys came with a very negative attitude to replace the TV that was mounted by the awesome team on 12/20 . Thank God they were at least able to to mount the TV right but were struggling and were all over the place. I requested them to try and mount the sound bar for me and one of the guy straight up said no without even letting me finish the sentence. He came up as rude in the beginning and said he is there to just mount the TV. No courtesy no politeness and no regards to the customer service experience. I felt like I have met a different team and not the Geek Squad as my experience with the other team was very pleasant. The previous team on 12/20 had offered to mount the speakers as I did not have the mount at that moment. but the guys who serviced my place on 12/28 did not even try to make an effort to be polite and at one point he even said he will stop the mount if I am not happy. I have never experienced it before. I am giving two starts and not one because he at least got the TV standing straight. Not a pleasant experience at all.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Polite, Professional, Quick TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived ahead of schedule and wall-mounted my TV set quickly, using my existing mount. He was polite and professional, and kept the area clean.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
Great Quality Service!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great install and mounting from Geek Squad. definitely recommended!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with the agents that mounted my new tv. very polite, explained everything that even i could understand. great to work with!!!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Sq Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional install performed by Andre. He is great.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.service was good & on time, would definitely use again
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great great. Great great great great great great great
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great TV Installation Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad TV installer was very helpful and accommodating to installation needs along to be very efficient on time spent in the job.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Installed Big Screen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Techs installed my big screen tv and programmed all my stuff to it with no problems. They were friendly and professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
