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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mount and install was done by a sub contractor of BB. They were nice, professional, and very capable. The install was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    OUTSTANDING SERVICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire install was a success. The mans name was Joseph...and he arrived on time-and stays until the project was 100%. It was a long day-Buy he got it done. Completely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st tech installed DVD players 2nd team mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual, courteous, efficient! Very pleased with the service from the first visit to the last. They are a great group of young men.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were obviously experienced with these installations. It was really smooth and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEDs are now BRIGHT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this purchase I have had a 2017 55” C7 OLED and a 2019 65” C9 OLED. They worked great but were never very bright and it would be noticeable here or there the limitations. This 2023 77” G3 OLED is impressively bright with micro lens array (MLA). Seeiously during the Super Bowl broadcast in 4K HDR I turned down the OLED light setting. I love this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed 77 inch tv by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and went above what they had to do. Explained everything clearly and had all my remotes working quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called prior to arrival and were on time/ahead of schedule. They worked through several hiccups they encountered during the installation. The team was a pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick R. did an excellent job un-mounting my tv on Wednesday and re-mounting it today! Very professional and nice too! I love how my TV looks in my new room.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (2 young women) arrived as expected. They did a quick and efficient install of mounting fixture, then got the plasma tv mounted and working.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv to the wall and set-up the Roku and installed all my apps. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professional installation of our TV over the fireplace gave us peace of mind that it would be done properly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I highly recommend Best Buy services!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! This was easy, with great communication and the TV looks wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect and fast installation by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic. Very professional and knowledgeable. Thank you guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Joe and Jim were fantastic! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very respectful, efficient and thorough. I was very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and professional.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, with a phone call in advance to tell us he would be over in so many minutes. He was friendly and was able to mount a new wall mount and mount our TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The days of moving a TV by myself to another room are over! The Geek Squad is a GREAT resource and they do a great job. They put the TV where I wanted it, which involved taking it off one wall, removing the mounting bracket and mounting it on another wall in another room. Because there are limitations, i.e., wall studs, etc., they politely explained to me why it "couldn't go 2 inches over" LOL! And because I couldn't move the TV furniture before they got there (a long console which housed the electronics and which I didn't want to disturb before their arrival), they were kind enough to even move the console from one room to another - which they really didn't have to do! Super happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were about 30 minutes late but hooked everything up very professionally. Were very anxious to give good service. Cleaned up everything very well. Gewat job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and knowledgeable, what more could you ask for. These guys did an amazing job and answered allnof my questions thoroughly.

    I would recommend this to a friend