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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Well Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Fire TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the young man who installed the TV was wonderful. I've been very frustrated by Comcast who sent a new box and remote which I could not program, but finally got someone from Comcast to do it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and professional. They did great job. I am glad best buy offers this service to total tech members. I recommend it totally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the device professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With added technical support as requested, Geek Squad provided the ease of mind and insurances that this installation would be completed to a highly professional standard.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came set up my TV put it up on the wall in less than 30 minutes. Didn’t make a mess didn’t break anything great service very nice people.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices, as well as explained how to use the features. We purchased from Best Buy specifically because of the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quicker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians Bory and Angel were awesome very professional courteous they cleaned up their mess they were informative as they were preparing the install absolute pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Besy Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did awesome work. They took a miss of wires and nice arranged the behind the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came on time and put my tv up on the wall, programmed it, and make sure to answer my questions before they left with all the packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast, efficient, and super friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fast, efficient, and super friendly. They installed two TVs and a wall mount for me with no hassle, and took the time to answer all my (many) questions. Great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job! Helped make sure it was good angel and he hid all my cords so nicely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as usual. The agent arrived on time and was professional. He explained everything pertaining to the service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a hard area to mount a tv and they did it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer arrived on time, told me what would happen. Gave me mounting choices and did the work in a very short amount of time, think it was less than hour. Very friendly and highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek arrived on time and worked quickly to unbox, wire and mount our 75” TV. His co worker arrived on que for the lift to the wall mount. He programmed our sound system remote to work the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that assembled my cabinet and hooked up our TV did an outstanding and very fast efficient job. I highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted our 43" Insignia on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative of the Geek Squad mounted our 43" Insignia on the wall, set it up with our cable TV and our WiFi. It was done quickly, efficiently and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love it. Pull away from the wall and turn it a little is all we needed. Glad we decided to get this instead of the stationary wall mount. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team and leader did an excellent job. T also helped us with the related return of set smoothly. Highly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend