Customer Ratings & Reviews

The two gentleman who installed my tv were very professional and did a awesome job and explained everything to me. Highly recommend them

The agent was professional, knowledgeable and more than helpful An absolutely love experience Thank you! More than exceeding expectations in every way

The agent that came was able to mount and connect our 65”t.v in like 15 mins or less.

The crew was great, quick and careful. My yv was up and running in less than 1/2 hr

Agents were very professional & explained everything they were doing. Very nice guyd

service personnel delivered the unit, removed my existing TV and installed the new one--no problems encountered---well worth the money and they cleaned up the mess and took the box with them

The agents did awesome work. They took a miss of wires and nice arranged the behind the TV.

Was very happy with the service we received. My tv was wall mounted and my Amazon devices set up for three televisions. Both Geek Squad specialists were very pleasant to work with.

Mounted our Frame tv and soundbar. They were on time and nice.

The installer was great and offered all the options on the TV mount. He was very patient in explaining how to work the TV and set it up for us.

When we purchased a TV for our new home we added on the extra 266 installation fee, we were super excited to have a seamless installation process trusting Best Buy and the promise to deliver , we got multiple confirmation texts leading up to our installation date (12/14 Today) even the morning of at 6:47 saying to be ready they will be her 10:30 am to 2:30pm. We planned the whole day around it BUT THEN we get another text saying that this needs to be scheduled, we called the useless customer service call center and they could care less saying it was never scheduled and needs to be scheduled .. could not give me any answers as to why I got multiple confirmation texts saying it was scheduled for today 12/14, naturally you end up frustrated . It’s an oh well not my problem for them.. they pushed it out another week so I don’t know what to trust . We had family coming for holidays so this is very frustrating, see pics and will post update at this time still have NO TV NO $266 installation and NO answers.. be wary buying as they do not seem to value your time as a customer or your money you paid for a product/services .

First of all...The agents came earlier than I expected to mount and set up my TV which I truly dig. they mounted my TV and set it up with no issues.

Great experience! Technician was punctual, everything went smoothly. Had my tv unpacked and mounted on the wall in no time. Very satisfied!

The serviceman mounted my TV exactly where I wanted it He made sure that the TV connections were working before he left.

Ryan and his crew are professional and knowledgeable. He has installed several items for me. Always on time and a pleasure to work with.

He did a great job! Helped make sure it was good angel and he hid all my cords so nicely!

very friendly and knowledgeable agents. Explained functions and reviewed to make sure we understood operation

The agents were very knowledgeable and would recommend their services.

Great job of mounting our new television. Thank you for such great service!

Zach and Tate were absolutely wonderful!!! They did a beautiful job hanging my TV and getting things all set up!!! Thank you Geek Squad!!