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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Explanation of use very clear and helpful I had an outside contractor sent by a Best Buy. He was a pleasure to work with

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and connected my product quickly and cleaned up all mess. Walked me thru operation of device. Recommended height based on location. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service representatives were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Representatives Dejuan and John were very good. They arrived the time they stated. They were neat and precise in hanging the tv and mount. Upon completion they went step by step explaining and setting up each feature on the smart tv. My husband and I already had a Sonos system in place the representatives even walked us through how to play cable movies and apps through the surround sound. When I applied neat, the gentleman packed up all the discarded trash as well as any wiring that might’ve fell. If there was a box to check employee of the month I would recommend Dejuan and John from the Ocala Florida Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed it on my own. They worked quickly. They helped me set it up to work by remote and answered all my questions. I couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad you're awesome. They come on time on the delivery dates, very professional people. TV connect and mounting..just perfect. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came to our house was very professional and friendly. He showed me how to work my television and did an awesome job with installation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived promptly, installed a full-motion tv mount, attached the tv as well as sound bar. They were done in a couple hours and took all the boxes afterwards!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install tv on wall in bedroom Geek squad installer did great job left no mess took care so no wires dangling!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like someone who’s good at their job. Called ahead, came up with everything he needed, asked me where I wanted the tv and put it right there. No issues and super fast. Definitely reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4 old men installed easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was easy to install and works gteat. Even installing over a stairwell!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very helpful & knowledgeable. Every question I had for them, they were able to answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and helped walk us through where it would fit best. Also, worked with us on recommending sound systems and warranty that we inquired about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a terrific job. They were friendly, efficient and careful not to make a mess. I was very impressed with their knowledge and helpfulness.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad handled this installation on time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad was quick, on time and professional. They connected all my equipment with out any issue. The TV itself is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so kind and polite and funny. Took the time to explain everything. Mounted my tv quickly and with care. Fantastic service and personnel.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Not early but get work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived within window of four hours within the last hour would have hoped earlier but installation was done but removed an Apple TV box which I wish they hadn’t and have called for them to return to fix

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V.’s quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted three T.V. In our home. They were on time, quick, professional and cleaned up after themselves. We will definitely use the Geek Squad in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two professional, personable and proficient installers. Arrived on time and had our TV mounted in under 30 minutes. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very friendly and did a great job installing the tv on wall. Saved me money by being able to use tv bracket I had to install tv. I was very happy with service.

    I would recommend this to a friend