Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    TV Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers kept me informed as to that location throughout the day and the time they will be there. They were courteous and knowledgeable. Great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to set up our television were extremely helpful and knowledgeable about the product. I would highly recommend using this service for anyone who may wonder if it's worth it. It was!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the excellent service provided by the Geek Squad. Our new tv installation was precise, well-done and fast oh and accommodating our needs! What else could I ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my 80 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was awesome. They showed up on time and mounted my 80 inch tv with ease. I really thank you guys for your service. I would recommend the geek squad to anyone home. Thanks again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very professional. The device was mounted within 30 minutes could have been less.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Prompt and polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and quick polite, and knowledgeable....I loved 'em. I'll use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful & kind. They each put slippers on when entering my home. They made me feel in full charge of how high i wanted my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Crew did a good job with no problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived at the scheduled time. They were able to dismount my old TV and mount the new TV using the existing mount, which saved me from having to re-paint the wall. All went smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    bones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new 4k t.v and had geek squad do the install and they could have not have done better. they were on time and did a great job. Thanks for the help

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    There were still things I wish they had taught me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were efficient and skilled in the installation. informing me about situations. showed me the basics and installed an app i had been using. There were a couple items I had been told I could connect but they were unable to help.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were fantastic. The cleaned up well and made sure they explained what they were doing and how to use the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job everything works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure TV was mounted properly installed all speaker foe center speaker and surround sound plus all out door speaker to new receiver. Great job all techs, four.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. They generally did a good job however the TV is not level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Scheduling Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installers did a great job once they got to our place, but having to re-schedule multiple times was very irritating. I was also receiving calls to set-up appointments, which I already had an appointment I set online, so was very confusing. Didn't know if the installers were going to actually show up or not. On one instance, I scheduled for earlier int eh day and they showed up after we were gone...with no calls or anything.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install TV in quick fashion.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on Wall in about 20 minutes very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a hard area to mount a tv and they did it perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On time, fast, and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two person team was punctual, respectful, careful, mindful of the area worked in, fast, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were competent and friendly. They also did a great job installing and explaining the operation of the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You guys are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best in this regard. You cant get a better team for this service anywhere in the market. Thank you for the perfect installation of my 75inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing a very large TV flush with the wall above my fireplace. It appeared to be a complicated installation, but they successfully completed the job in short order. The gentlemen were also extremely polite and friendly. The detritus created by the work was fully cleaned up by them before leaving. Thank you Geek Squad!

    I would recommend this to a friend