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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 38,692 reviews
  • Rated 5 out of 5 stars

    Picture frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job guys! Cleaned up after themselves and explained every thing to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would do again in a heartbeat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team that came out was awesome. Very professional and knew their stuff. I couldn't ask for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, efficient work, and cautious about leaving the area clean. Oh yea, they stayed with me to make sure I was comfortable operating my new TV. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech, Gage, did an excellent job setting up the tv. He was very knowledgeable and professional. He represented Best Buy extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and correctly. Thanks for your help!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very knowledgeable!!! Helped explain everything!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad agent was professional and courteous. Knew a lot the installation and features of my project. Was able to go beyond and show all the features and explain everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time & mounted my tv perfectly over the fireplace..very cooperative & understanding .I am very pleased with the service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation Done Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time we used the Geek Squad for any type of installation and they were great. They took there time, asked us questions, were on time and very careful with equipment and clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses guys come in did there job to perfection and also had great conversation in the process!!! They were quick and on time, let go GEEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall with explaining remote and TV set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were nice and professional. Made sure was done correct … notified me of some pixel issues on screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are the best! Always friendly, helpful and efficient. Thank you, Bryan & Kevin!! You did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and informative with tv mounting , you can tell they are trained by the best I definitely will be using there services in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and crisp. Took the time to verify level and cleaned up any mess created.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and picture!!!! The best and really enjoy it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, very pleased. He was very helpful, friendly & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full motion Wall mount & TV mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted an existing TV to a wall with plumbing behind the wall with a full motion wall mount we purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ and Dave did a very professional job installing our new TV. It was a very smooth job, and they explained how things worked so all we had to do was start watching. Great guys, great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation above a fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team cam to the house and installed a TV above a fireplace. The installation took about three hours. The team was professional and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I love my Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came out and installed it did a good job they were extremely fast and extremely professional

    I would recommend this to a friend