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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad install my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv twice. The first group did an outstanding job. The second group did a terrible job. They broke off an antennae from my dish box and it would not work anymore. I had to call dish to come out which caused me to pay a service call.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the professional installation package. The installation date was quickly scheduled. The gentleman who came knew what he was doing and cared about what I wanted, etc.. Nice job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting and set up. We helped hold the TVs for them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GREAT Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a TV and have GEEK Squad install and set it up. So glad I did it. They even got my DirectTV remote working the volume from my separate surround sound system - something I have never been able to accomplish. THANKS!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, especially for the cost and liability of hanging a large TV. They will even attach to cement or metal studs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Boys were the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, placed on wall exactly where we wanted it. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were obviously experienced with these installations. It was really smooth and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was very quick and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the new tv, sound bar and subwoofer easily. Then took the time to answer questions and demo the system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the bracket a whole lot quicker and better than I could have done it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys knows what they are doing. Perfectly mounted my TV. Adjusted the tilt as per my request. They are pros.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wall mount set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and checked all devices once completed. Was respectful of our home in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    04Apr25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team had all the tools, respectful to home and work space. Set up fast and cleaned the space without asking. Removed all items for professional touch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came at 9:00 AM gone by 10:30 Am installed right the first time . Cleaned up the debris hooked everything up correctly and left can't say enough good things about my experience with Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job on installing the TV, the only problem was I did not receive any books on the TV as far as user manuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, pleasant and courteous. It was fairly simple install as the mounting hardware was already installed. They just put the tv up, helped me activate the Reco and other tv apps. Very helpful. I appreciated their efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the Geek squad hooked itall up and showed me how iy all works.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an excellent job. Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 77 inch setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung and setup my 77 inch TV. Made sure it worked properly and made sure I knew how it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two TVs mounted by Geek Squad, a 55” and a 65”. We are very satisfied with the end result, we got in wall power kits for both so you don’t see any wires. The job is done in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounted tv was picture perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Very courteous and took there time with me. Put up my tv just the way I wanted and hooked up everything unlike how the cable company did.

    I would recommend this to a friend