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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job hooking up my new TV and receiver , cleaned up after they were done.I would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was friendly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were quick and they cleaned as they went along. They demonstrated and stayed to make sure that I understood how to use the remote and navigated me through the channels

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this service in January and March. Definitely worth the cost with the tech plan. First set geeks sent 2 technicians and that was a lot easier with such a large tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted this to the wall, tv to the mount. Ran all the wires behind wall except the power cord. I had purchased and installed the power cable management kit and that hid the power cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did our job were excellent. Both were very friendly, knowledgeable and professional. One of them was Patrick, and I wish I could remember the name of the other young man. Both were excellent and did a thorough job in mounting our TV. We’ve had the Geek Squad do a couple jobs and have always been pleased with their work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came in on time before Christmas and mounted TV and Soundbar and made sure it was working properly and examined how to use all remote and Smart apps.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members did an excellent job in mounting the TV and ensuring that the placement was where we wanted it. They were very certain to make sure that we were completely satisfied before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians, David & Jason who hung the TV said it was very easy to install. We are very happy with our TV hung over our fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 3 were very professional. The lead installer was very knowledgeable. All were friendly. Lifting this 130 pound, 98" tv onto the wall is never easy, and it's want easy this time. I had an Amazon install a month before (that tv was defective) and the geek squad were 5 stars compared to 2 stars for Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    WmLJ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install was crooked. 2nd install is great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the bracket a whole lot quicker and better than I could have done it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Installation absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second install. Both were excellent in scheduling, arrival times and overall quality. Installers were knowledgeable, friendly and cleanup after the installation. I will always use this service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Incredible work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did an amazing job on our 65” and speakers. It looks really cool. Just make sure you have all the cables you need for no surprises on an inside the wall mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did awesome job to get the TV and sound bar mounted just where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV. They were very professional and did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came out.They where fast and professional.Excellent job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and efficient. Installer was very professional and nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob couldn't have done a better job. He was patient, polite, professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad did a fantastic job mounting my TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis and Tim did a great job mounting our TVs They were professional and since we were new to streaming they gave me some excellent tips and advice on how to optimize our experience.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job installing our tv they cleaned up and showed us about our new tv! i told them the did a good job and they did it very quickly

    I would recommend this to a friend