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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and crisp. Took the time to verify level and cleaned up any mess created.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installer was knowledgable, curteous and efficient. The mounting of the TV was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Helped me understand how to use my television. Work was completed quickly and neatly. Results were great.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome install by the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an amazing job with the installation and communication of how to use the new tv’s. Their professionalism was above and beyond the call. I am extremely pleased with the outcome!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install and clean up; prompt and professional delivery and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always sets the best standard when it comes to ordering a television granted I had to wait for a little bit to get it in, but once the product came in, everybody was very professional to set up as Kwik and the installers were very informative on information

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very proficient and made useful recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed in 30 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the tv mount is is a nice addition to my room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. They generally did a good job however the TV is not level.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very friendly and knowledgeable agents. Explained functions and reviewed to make sure we understood operation

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very polite & knowledgeable about hooking up my TV & sound bar & woofer. Leaving my house as clean as when they came. Thank You.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't have had any better installers, very professional, knowledgeable and explained everything they were doing during installation. Very, Very satisfied with the quality of work they did.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs installed my big screen tv and programmed all my stuff to it with no problems. They were friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elijah with the clutch tv hang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah came out to fix and hang a failed tv hang attempt from a previous GC. Elijah had no problems in hanging the tv above the fireplace, offered his expertise in repairing the previous wall damage, and was super friendly. Him and his business partner were more than knowledgeable and very professional. I’d fire Elijah again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dante did a phenomenal job. He’s a true gentleman and brought a great crew to install our new 98 inch TV!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have an installation equal to or better than the product I bought. I wanted the TV straight and all the proper heights and angles. They did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and courteous. They were very proficient and worked together. I had two TV'S mounted and programed. I was hesitant about using this service but not now.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Basic TV mounting was awesome. The technician was so professional with mounting the new on an existing mount and drilling the holes and mounting the old TV. The job was done to perfection!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives completed a professional installation which I am very pleased. They were very competent and professional. I would not hesitate to recommend them!

    I would recommend this to a friend