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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 38,693 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was very professional and courteous. Did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old television and installed new one. Great service and set upl

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Premium television mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed my television quickly and professionally. I was highly impressed with the work. I would definitely have them to mount any and all televisions I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth doing if you don’t feel confident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were very friendly, quick working, patient, and helpful in making sure that we were comfortable with how the TV looked and sounded and showing how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care in mounting the tv, providing consult for best placement in my living room, how to use and adjust as needed, reviewing common FAQs and how to clean tv as well. in and out in 25 minutes - great service. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Geek Squad on installation. Folks were professional and cleaned up nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient. He did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only did a great job mounting my TV, but connected my DVD and my cable box with no problems. Everything worked great the first time I turned on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounts 65" TV with ease.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV with ease and took care in aligning and setting it up to my complete satisfaction, with clear guidance on the operating parameters necessary for full operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps supply a great picture, quality mount and TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived, bringing my new TV to the house. They set up the TV on the wall above a fireplace. They also made the cords nearly invisible. I highly recommend paying the setup fee.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Subs performed Good Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV exactly where I wanted it and performed the installation quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team arrived on time and we’re amazing! They gave us detailed directions on how to use the new tv,

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My install technician, Ryan, was very fast, efficient, and friendly. He mounted my TV, set it up, and configured it to work with my cable box and Bose Soundsystem. Fantastic service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Flawlless Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Best Buy team install 4 televisions ranging for 51 inches to 83 inches in the past 2 months. Every detail was taknt care of. The installers were profesional, friendy and helpful. We could not be happier with the results. I have also had a washer , dryer and pedestals installed with the same resuts…. Why would you go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mount and install was done by a sub contractor of BB. They were nice, professional, and very capable. The install was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Listened to my needs and got the job done in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job and came very quickly to set it up!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fantastic and very knowledgeable. Customer Service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It does its job. I don’t know what else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV installer was very helpful and accommodating to installation needs along to be very efficient on time spent in the job.

    I would recommend this to a friend