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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 489 Showing 9,761-9,780 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and great ettiquette. They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geeks make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 total installation in my home for tvs and the service is great. I recommend the total tech package especially for new home owners. The discounted prices come in handy .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came over and did a fantastic job. Tv was placed how I liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 77 inch TV to wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-man team were extremely professional. Arrived on time. Mounted to television without complications. Wires were hidden with concealing kit bought from Best Buy earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon and Chris were absolutely fantastic. Due to problems with the TVs, they were out here several times, and never failed to assist with all of our questions and concerns. Gave more than a 2nd effort to get everything working properly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & clean, making sure they put bootees on over their shoes. They even offered to get rid of tv & tv mount boxes. Will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plus Play store manager Sarah I asked her what's g

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy tv March 5th . still waiting still waiting for deliver somehow they keep canceling my order not sure. i.sm not buying anything anymore from Best buy. Riverdale store store manager Sarah she's very rude with me she acting like she don't understanding what I'm saying what happening to with my order no customer service scale

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I am now happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers did an excellent job removing my old TV and installing the new one. Were very efficient and professional. I am now very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good TV Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Squad Subscription so it literally cost me very little to have my TV mounted in one of the rooms. It has been fixed ever since and I got great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squard came in and install and mounted my 82 inch tv and ask if I had any questions and was gone and I'm still in the living room, wow great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and experienced. I asked to add on another mounting, moving displaced TV and they signed right on to the additional work. Timely and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They went beyond. I haven't had a good experince lately, but TV's they do awesome. Appliances needs to take lessons.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting TV. Very professional and aligned correctly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (there were 2) were great. They explained every step and how everything worked. The only complaint I would have is they took all the boxes (which was awesome) but didn’t leave the serial numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called and set up a time for the installation, then they call again to say they would be here within 30 minutes. The gentleman showed On time and installed the mount in tv in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on-time and were very professional. The installation went smoothly. They kept the work are clean and cleaned up after they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads representives were awesome , they arrived earlier than scheduled allojgment , they notified me about early arrival , they showed up and mounted tv quickly and perfectly measured

    I would recommend this to a friend