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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very knowledgeable and personable! Answered all my questions and pointed out several features of the TV that I would of never known about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the geek squad to mount my 55" TV on the wall in my bedroom and they did not disappoint. I wasn't sure whether or not I should have put together my wall mount and disconnected my old tv prior to them coming, but I was assured that I wouldnt have to worry about anything. Everything was done for me with the exception of setting up the TV which is not included in the basic service, but that's something that I was easily able to do myself. The cords were all tied up neatly, and everything I had connected to my old TV (PS4, Cable Box) was connected to the new one. My new TV looks absolutely stunning on the wall, and I would definitely hire the geek squad again in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers arrived onetime and were very professional. Above all very knowledgable and talented. They came in and did a great though-ugh job! Use this device its well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 200 I ever spent!! As always, the Best Buy staff that came to my home to install were the utmost professionals. They knew exactly what to do. Also, this is an incredible value when you realize everything included (please don't raise the price;) We were installing a 65 inch TV and the matching sound bar and sound mount. Glad I had purchased Geek Squad because there was a little balance issue at first that the Geek Squad handled so professionally and so easily. (I don't think they're called Geek Squad anymore).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Listened to my needs and got the job done in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squss went out of their way!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my tv, then suggested a much larger tv that was on sale.They picked it up from the store, mounted it, and showed me how to use it all in a very short time. I was delighted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was here when they said they would be. Nice group and f men. Worked quietly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver was on time and professional. Had all of his tools available and ready to start. I use this service all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Frame TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, friendly and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and an expert in the install of TVs. He installed a mount and a 55" TV in the living room and a mount and 50" TV in the man-cave. He also installed a sound bar on the 55". He was quick and efficient but took time to explain the remotes and unique features of each. Will definitely use Geek Squad for all future installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fantastic and very knowledgeable. Customer Service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service from Best Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came to my home were excellent and quickly mounted both tv’s and answered all my questions! Geek squad rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The two guys worked so experienced and came on time. I like how they did and advised. The final result looks awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and efficient job. Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast professional job. Very satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrews customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great! He was very pleasant and helpful. He made sure all our questions were answered and we felt comfortable with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job. Expert installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were prompt and courteous. They did an excellent job mounting my 75 inch Sony flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick, efficient, and overall amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did amazing. Very professional. Would definitely have them do more in the future

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came at time scheduled, mounted my TV, and did a very neat job. I might add they wore masks the whole time they were here.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and the tech guys mounted and set up everything perfectly. Could mot be more sstisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using! Tech went above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad for the first time was as expected and then-some! They came prepared and also had a mount for me for a second TV I decided to get mounted in my newly built apartment! The tech was very nice and accommodating. I even had an issue to where I noticed my soundbar was crooked and reached out to the Tech and he came back in-between appointment times to make it right! Highly recommend Best Buy's Geek Squad for any home TV/Theater mounting needs!

    I would recommend this to a friend