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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,693 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    DO NOT USE 3rd PARTY! SCHEDULE GEEK SQUAD TECHS ON

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach and Tate were absolutely wonderful!!! They did a beautiful job hanging my TV and getting things all set up!!! Thank you Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new Large screen TV on wall with mount. Very professional and courteous. Helped me to set up TV . Would definitely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable about mounting and setting up the TV They helped us with many pointers and showed us new things about the TV. We were very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! Very friendly, helpful and professional! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, patient, clean, outstanding. Set up tv and my apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE having Best Buy TotalTech and having Geek Squad come out and mount my big TVs. They (the Geek Squad) know what they are doing!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were on time and got right to work. they told us what we needed which we had and what we didn't need that we used with the old tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek mounting - thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my product with ease. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice job with install - professional looking and classy. I have annual tech support membership so the $100 install was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not at all considered to be a handyman, so it was well worth it for me to have someone install for me. These guys were great and I’m very glad I purchased the install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service, came in and did the job very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was on the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my wall mounted TV and sound bar. They also observed all the proper CDC recommendations for keeping safe during the pandemic.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installers did a great and fast job. Th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a perfect fit for my small apartment. Loving it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have done the install myself. But, it was much more relaxing to just watch. The technicians we’re right on time and did a good job hanging the 65 inch tv above the fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geeks. They make things work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! They were very professional including syncing my Xfinity remote to the new TV. Be sure to get the Sound Bar with woofer. It is wonderful and makes a huge difference in my television enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was amazing. He set everything up and then explained any questions I had. Did an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy To Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to put a tv in the family room, took my husband and his friend less than 15 minutes to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any TV larger than 55”. Watching two guys who mount these everyday was so much better than trying myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv ever turns on and off picture is great get one

    I would recommend this to a friend