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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 associates who completed the work at my home were very courteous and helpful. they answered my questions and did great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The only way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do and worth everything you pay them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. E.S. Summerville,S.C.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technical agents mounted my tv on the wall and because I bought the tilt out from the wall mount they showed me how it works

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were fast, efficient, and very friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    "The Squad Does IT Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis & Aiesha were amazing! I thank them both for their professionalism and technical know-how for getting my TV up and running!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with my Samsung 85 inch. Would use again with future tv's. Easy to move and connect to back of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up on time and were very helpful installing and integrating the new tv with my older receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install tv on wall in bedroom Geek squad installer did great job left no mess took care so no wires dangling!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, and connected several apps to it. The agent was very knowledgeable, polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Does It Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65 inch flat screen TV needing to be wall mounted. GS came with the TV and installed it meticulously. They then explained how this Sony worked and went through the remote control functions. Great job and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up only one day late and did a very good job. But it was a simple table mount installation with lots of wall mounted stuff removed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, efficient, and professional. I’d pay them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek gods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgeable, respectful and nice people. The geeks answered all my questions and showed me how to work the features on my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great! Friendly, helpful and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to explain things and even saved me some money by advising me of something I didnt need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People were very helpful and respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs took the time to explain everything and help us better understand the featurs of new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived an hour late and Best Buy should advise their crew to at least call the customer for any delay. Once arrived they removed the old TV from the wall and mounted the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with both customer service and technicians. Very well informed on operating my new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tech who delivered and mounted my new tv was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support mounted my new tv. I highly recommend their service. Great communication with the tech who was professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad is the BEST at TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve, the Geek Squad agent, did a wonderful job of dismounting the old TV, unboxing and mounting the new one. He was polite, knowledgeable, and fast-working.

    I would recommend this to a friend