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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work by the geek squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was smooth and professional. The technician knew what he was signing too.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tech agents work is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents were wonderful. Very good at what they do. They are well worth their money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted/installed TV with perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tvs and connected them to all our devices. They were knowledgeable, efficient, and respectful. Jonesy helped us problem solve and looked up, and found, solutions for us so we could put our bluray player and cable box up and not have cords showing. He's amazing! One of a kind. Really can't say enough for how great he is.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    up and running in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very quick! We had a picture, DVD player, wall mount and sound bar all up and running in a very short period of time!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys were great from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great from Geek SquadVery thorough and professional careful moving other pieces of furniture around cleaned up when they were done and very courteous highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and did a great job. Quick and easy, asked questions and was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Total Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job !!!!! Was neevous about this one because of the surface of my chimney but Best Buy tech made it seem so seamless! A++++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very proficient and made useful recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    everything was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was mounted and all my devices were connected in a short time. everything works perfect. no problems what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service I will always get in the future. These guys got here when they said they would, went right to work and showed us everything on our new tv, and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were knowledgeable professional & explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Goto to get things done I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First time user of Geek Squad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the TV on the wall so fast and it was perfect; it's exactly where I wanted it. They showed me all the new features of my new TV and how to move the TV and mount easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Excellent Service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The gentlemen were very professional, honest, and got the work completed and assured everything was working as I wanted. GREAT JOB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Get things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr.Patrick and his team have mounted a few tvs and they did a fantastic job on my movie theater set up super clean

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent team installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job and were very professional. They performed their duties in a timely manner and cleaned up the area very well,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men entered my home, put on shoe covers and were respectful of my home and myself. They worked quietly and efficiently and explained how use the system. Asked if I had any questions and if I needed a review or practice run. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation but confusing training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked very hard and creatively and even moved furniture to mount my tv in a good spot when we unexpectedly found brick behind the plaster. But when 2 came for extra training, one was very clear and patient with me as I made notes, but the other kept interrupting to say,” You can also do it this other way “ so I ended up very confused and disappointed and will have to call or request another session with one person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truman and Jacob were absolutely top notch throughout the whole process. Friendly, great communication. PATIENT and informative. Geek Squad is awesome because of them. Give the a RAISE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in color and easy to operate plus i like the remote control is solar so no batteries required

    I would recommend this to a friend