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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Friendly and efficient install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was professional throughout the entire process! 10/10 would recommend for any tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth every penny!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys were on time, very friendly, worked together efficiently, programmed everything we ask them to, explained the ins and outs to us, and answered all our question. Very very please!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my 75 inch television effortlessly and attached all of the devices. There was no problems or issues. Would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV REPLACEMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very quick and professional in this instance. The two techs that came for this installation were exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member arrived on time and was careful in setting up the TV, including in installing a new wall mount. He explained all the settings and took care of the Roku set up as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The delivery men were very pleasant & polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men disconnected the old TV & moved it to garage. After installing the new one, I was asked if we needed anything else at that time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geeks do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the Geek Squad service. These guys have install down to a science. They called ahead several times to make sure I knew their eta. They delivered then wall mounted my 75" Toshiba Fire TV then the sound bar and if that wasn't enough help me setup all the apps, etc, They explained everything. This service is outstanding and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First time using service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great setting up appointment and on time for installing and to top it off with a blink of an eye all done. Can't express how happy I was. Looks great and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient, polite, professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here in record time and efficiently and quickly melted my TV and set it up. Always very impressed with Best Buy service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV on a Brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Technicians who were part of Geek squad were experts in what they did and did it so cleanly without any marks and did it so efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was on the money !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second opportunity to use the service Again a great experience. The team was knowledgeable, patient and answered all of our questions... Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attentive service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew is great! They was very attentive and took a lot of time mounting and helping organize the TVs in my home. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely glad I bought this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my 75" TV did a great job. They were quick, careful and had no issue assembling the mount I'd bought elsewhere and made sure I was happy with where the TV was positioned. Not only that, they were very friendly and answered any questions I had. I'd definited recommend Best Buy's installation and mounting service when buying a TV. It wascwell worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! Very friendly, helpful and professional! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eady install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy insrltall. Even removed boxes would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 inch Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all of the apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An A+ for this guy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and worked quickly to get us set up. He was courteous and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job on installing the tv mount an the tv to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad 98” TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with the 98” TV installation/Mount

    I would recommend this to a friend